Garrett Purcell Email & Phone Number | Proven track record of onboarding, maintaining, and growing customer relationships within a B2B environment utilizing cutting-edge AI solutions. Played a pivotal role in refining Allganize's strategy for U.S. expansion by diversifying AI use cases across various industries. Developed the U.S. client support model, encompassing processes, organizational structure, governance, SOPs, and training materials. Consulted with clients to scope AI business needs, implementing generative LLM and extractive AI solutions, and overseeing customer onboarding, training, and post-implementation support. Additionally, coordinated cross-functional teams to ensure SLA compliance, collaborated with development for feature enhancements, and led global PMO initiatives, including SOC2 and HIPAA compliance in preparation for IPO.

Garrett Purcell

Proven track record of onboarding, maintaining, and growing customer relationships within a B2B envi...
Montgomery, Texas, United States

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Garrett Purcell’s Email garrett@allganize.ai

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Garrett Purcell’s Location Montgomery, Texas, United States

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Garrett Purcell’s Prior Industry Allganize | Evan360 | Evan

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Customer Success Engineer

2022-07-01 00:00:00 - 2024-07-01 00:00:00

Operations Manager

2020-01-01 00:00:00 - 2022-07-01 00:00:00

Account Manager

2019-06-01 00:00:00 - 2020-01-01 00:00:00

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Garrett Purcell is a Proven track record of onboarding, maintaining, and growing customer relationships within a B2B environment utilizing cutting-edge AI solutions. Played a pivotal role in refining Allganize's strategy for U.S. expansion by diversifying AI use cases across various industries. Developed the U.S. client support model, encompassing processes, organizational structure, governance, SOPs, and training materials. Consulted with clients to scope AI business needs, implementing generative LLM and extractive AI solutions, and overseeing customer onboarding, training, and post-implementation support. Additionally, coordinated cross-functional teams to ensure SLA compliance, collaborated with development for feature enhancements, and led global PMO initiatives, including SOC2 and HIPAA compliance in preparation for IPO.