Zenaida Bradford Email & Phone Number | (August 2014- February 2018 ) Executive Response Coordinator at Capital One Auto Finance Office of the President ( Project and process management ) - Preventing regulatory Tier 3 complaints for Capital One Auto Finance, - Maintain a great relationship with the customers and business partners - Improving existing processes across the auto finance - Maintain quality score within a range of 97-100%. - Auditing calls - Educating customers with credit bureau reporting, simple interest loan, origination process, dealer, total losses, repossessions, auction, titles, lien and judgment and so on. (November 2011 - August 2014 ) Floor supervisor in Title release and Correspondence department at Capital One Auto Finance (Operation ) (November 2010 - November 2011 ) Sr. Recovery Coordinator at Capital Oe Auto Finance ( Loss Prevention ) (July 2008 - November 2010) Sr. Collection Agent at Capital One Auto Finance ( Loss Mitigation ) (June 2007 - June 2008 ) Customer service representative at Fiserv -fraud department

Zenaida Bradford

(August 2014- February 2018 ) Executive Response Coordinator at Capital One Auto Finance Office of...
Plano, Texas, United States

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Zenaida Bradford’s Location Plano, Texas, United States

Zenaida Bradford’s Current Industry Credit Resolution Partners

Zenaida Bradford’s Prior Industry Capital One Auto Finance

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Senior Manager of Negotiation

2022-06-01 00:00:00 - Present

Executive Response Coordinator

2008-07-01 00:00:00 - 2018-02-01 00:00:00

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Zenaida Bradford is a (August 2014- February 2018 ) Executive Response Coordinator at Capital One Auto Finance Office of the President ( Project and process management ) - Preventing regulatory Tier 3 complaints for Capital One Auto Finance, - Maintain a great relationship with the customers and business partners - Improving existing processes across the auto finance - Maintain quality score within a range of 97-100%. - Auditing calls - Educating customers with credit bureau reporting, simple interest loan, origination process, dealer, total losses, repossessions, auction, titles, lien and judgment and so on. (November 2011 - August 2014 ) Floor supervisor in Title release and Correspondence department at Capital One Auto Finance (Operation ) (November 2010 - November 2011 ) Sr. Recovery Coordinator at Capital Oe Auto Finance ( Loss Prevention ) (July 2008 - November 2010) Sr. Collection Agent at Capital One Auto Finance ( Loss Mitigation ) (June 2007 - June 2008 ) Customer service representative at Fiserv -fraud department