Zahooruddin Mohammed Email & Phone Number | Leading a team of ambitious individuals from different ethnicities towards a common goal to achieve the set targets and business objectives. Graduated as 'Bachelor of Computer Applications' from Fergusson College affiliated to Osmania University, Hyderabad, India, with distinction percentage of 76%. Highly skilled and efficiently well trained in Computer Hardware, Networking and Programming & Application Software. Have worked as a Technical Support Coach in Dell as a Subject Matter Expert coaching the agents on technical issues with computer hardware, operating systems, Networking, various software and Windows Administration. Having joined Dell International Services in Dec-2003 as a Technical Support Associate, achieved tremendous expertise and exposure and problem solving skills in the field of Computers Hardware, Software, Networking, Windows administration and applications. With rigorous training and zeal I was able to perform consistently better and achieved remarkable promotions. Moved to Dubai and joined ADCB (then ABN Amro bank) as a Customer Service Specialist. Continuing the same zeal and commitment, received recognition and was assigned many projects for the process improvement. Was promoted as a Call Quality Coach in Contact Centre Services, through Internal Vacancy. Promoted as Team Leader as a result of exceptional skills and commitment. Currently working as a Team Leader for Premium segment of Contact Center, managing a team of 11 Individuals. Specialties: Team Management Coaching, Training & Feedback MIS management IT skills: Computer Hardware & Networking Troubleshooting Windows Systems Administration Data Analysis & Problem Solving Skills Microsoft Office (MS Word & PowerPoint) Microsoft Excel (advanced functions and Macros)

Zahooruddin Mohammed

Leading a team of ambitious individuals from different ethnicities towards a common goal to achieve...
Dubai, Dubai, United Arab Emirates

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Zahooruddin Mohammed’s Email zahooruddin.mohammed@adcb.com

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Zahooruddin Mohammed’s Location Dubai, Dubai, United Arab Emirates

Zahooruddin Mohammed’s Current Industry Abu Dhabi Commercial Bank

Zahooruddin Mohammed’s Prior Industry Dell International Services

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Work Experience

Abu Dhabi Commercial Bank

Team Lead

2015-07-01 00:00:00 - Present

Dell International Services

Technical Support Coach

2003-12-01 00:00:00 - 2007-07-01 00:00:00

Skills

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Languages

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FAQ About Zahooruddin Mohammed

Zahooruddin Mohammed is located at
Dubai, Dubai, United Arab Emirates

Zahooruddin Mohammed is a Leading a team of ambitious individuals from different ethnicities towards a common goal to achieve the set targets and business objectives. Graduated as 'Bachelor of Computer Applications' from Fergusson College affiliated to Osmania University, Hyderabad, India, with distinction percentage of 76%. Highly skilled and efficiently well trained in Computer Hardware, Networking and Programming & Application Software. Have worked as a Technical Support Coach in Dell as a Subject Matter Expert coaching the agents on technical issues with computer hardware, operating systems, Networking, various software and Windows Administration. Having joined Dell International Services in Dec-2003 as a Technical Support Associate, achieved tremendous expertise and exposure and problem solving skills in the field of Computers Hardware, Software, Networking, Windows administration and applications. With rigorous training and zeal I was able to perform consistently better and achieved remarkable promotions. Moved to Dubai and joined ADCB (then ABN Amro bank) as a Customer Service Specialist. Continuing the same zeal and commitment, received recognition and was assigned many projects for the process improvement. Was promoted as a Call Quality Coach in Contact Centre Services, through Internal Vacancy. Promoted as Team Leader as a result of exceptional skills and commitment. Currently working as a Team Leader for Premium segment of Contact Center, managing a team of 11 Individuals. Specialties: Team Management Coaching, Training & Feedback MIS management IT skills: Computer Hardware & Networking Troubleshooting Windows Systems Administration Data Analysis & Problem Solving Skills Microsoft Office (MS Word & PowerPoint) Microsoft Excel (advanced functions and Macros)