Yvette Harrington

Yvette Harrington

Helping my Enterprise Clients deliver an empathetic experience to their customers.
San Francisco, California, United States

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Work Experience

Genesys

Senior Customer Success Manager

2022-02-01 - Present

Oblong Industries Inc

Customer Success Manager - West Region

2018-11-01 - 2019-01-01

BlueJeans Network

Sr. Customer Success Manager

2017-06-01 - 2018-11-01

Verizon Enterprise Solutions

Sr. Account Executive

2014-03-01 - 2017-03-01

TriNet

Regional Sales Consultant

2013-03-01 - 2014-02-01

MCI

Regional Manager, Customer Account Manager/Service Manager

2000-06-01 - 2004-06-01

MCI/Sprint/Cisco

Customer Service/Implementation/Program Management

1994-08-01 - 2000-05-01

Esprit

Telecommunications Analyst, IT

1992-02-01 - 1994-05-01

Skills

web hosting call center software cloud contact center customer experience software contact center as a service customer selfservice workforce engagement management workforce planning enterprise call center outbound call center services digital customer engagement conversational ai chatbots automated routing web messaging sms messaging ivr selfservice

Languages

English German Spanish French Italian Chinese Japanese Portuguese Russian