FAQ About Yogesh Sharma

• What is Yogesh Sharma's address?

  Yogesh Sharma is located at
  Hyderabad, Hyderabad, India

• What is Yogesh Sharma's job title?

  Yogesh Sharma is a Active Directory & Microsoft Office Expert Laptop Troubleshooting Specialist ServiceNow Enthusiast 🔹 About Me 🔹 Experienced IT professional with a proven track record of effectively managing and optimizing Active Directory environments, ensuring seamless user experiences. Proficient in troubleshooting laptop issues and providing innovative solutions. Passionate about enhancing productivity through deep knowledge of Microsoft Office Suite. Adept at leveraging ServiceNow for streamlined IT service management. Recognized subject matter expert within the team for crafting comprehensive knowledge articles. 🔹 Professional Experience 🔹 Active Directory Specialist Tech Solutions Inc. Led administration and maintenance of complex Active Directory systems, managing user identities, access controls, and group policies. Successfully resolved intricate laptop problems, utilizing analytical skills to diagnose and provide tailored solutions, reducing downtime by 30%. Collaborated with cross-functional teams to improve Microsoft Office utilization, conducting training sessions that elevated staff proficiency by 40%. Laptop Troubleshooting Engineer DigitalTech Services Spearheaded laptop diagnostics and repair operations, quickly identifying hardware and software issues and implementing swift resolutions. Developed and implemented an efficient laptop maintenance plan, extending the average device lifespan by 20%. Mentored junior technicians, sharing troubleshooting techniques and best practices to enhance team expertise. ServiceNow Championed the adoption of ServiceNow, streamlining incident management, request fulfillment, and change management processes. Collaborated with stakeholders to configure and customize ServiceNow modules, improving user experience and service delivery efficiency. Proactively contributed to continuous improvement by suggesting ServiceNow enhancements and driving their implementation. 🔹 Skills & Expertise 🔹 Active Directory Administration Microsoft Office Suite Laptop Hardware & Software Troubleshooting ServiceNow Configuration & Customization Knowledge Article Creation IT Service Management Problem Solving & Root Cause Analysis Cross-Functional Collaboration

• What industry does Yogesh Sharma currently work in?

  Yogesh Sharma currently works in the

• Which languages does Yogesh Sharma speak?

  No Languages Available

• Which industries has Yogesh Sharma previously worked in?

  Yogesh Sharma has prior
  experience in the following industries:
  Deloitte

• What is Yogesh Sharma’s work experience?

  Yogesh Sharma has the following professional experience:
  Invesco | Deloitte

• How can I find Yogesh Sharma on LinkedIn?

  You can view Yogesh Sharma’s LinkedIn profile at LinkedIn URL

• What are Yogesh Sharma’s work email addresses?

  Yogesh Sharma’s work email
  addresses are
  yogesh.sharma@invesco.com

• What company does Yogesh Sharma work for?