Yashraj Sankhla Email & Phone Number | • A result oriented professional with 19 years of experience in HCM Operations. Currently managing ADP’s Talent Operations (Screening & Selection Services). 15+ years of Leadership experience • Ability to Coach / Mentor associates – 40 associates placed in different leadership / specialist roles within ADP India. High Engagement level of ~80% for last 6 quarters • Proven abilities in leading a team in multiple locations / multiple shifts • Experience in ensuring delivery of high-quality services to support customer's business needs & achieving continued high customer satisfaction from all operational users for services – Current NPS @ + 10 for Up Market clients • Demonstrated abilities in mapping business requirements and coordinating in developing and implementing processes in line with pre-set guidelines • Proven track record of Cross Functional collaboration and Stake Holder Management for improved Client & Associate Experience • Accountable for P&L of the business along with budget planning for various activities across ADP’s Up Market business • An out-of-the-box thinker with a flair for identifying & adopting emerging trends & working on Lean methodology • Skilled at setting up targets, SOP & SLA and maintaining CTQ (Critical to Quality) / CTP (Critical to Process) targets • Credit of transitioning systems to strategic platforms to achieve efficiency in various operations, spearheading process improvement initiatives

Yashraj Sankhla

• A result oriented professional with 19 years of experience in HCM Operations. Currently managing A...
Hyderabad, Telangana, India

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Yashraj Sankhla’s Email yashraj.sankhla@adp.com

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Yashraj Sankhla’s Location Hyderabad, Telangana, India

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Operations Manager - Adp Talent - Screening and Selection Services

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Yashraj Sankhla is a • A result oriented professional with 19 years of experience in HCM Operations. Currently managing ADP’s Talent Operations (Screening & Selection Services). 15+ years of Leadership experience • Ability to Coach / Mentor associates – 40 associates placed in different leadership / specialist roles within ADP India. High Engagement level of ~80% for last 6 quarters • Proven abilities in leading a team in multiple locations / multiple shifts • Experience in ensuring delivery of high-quality services to support customer's business needs & achieving continued high customer satisfaction from all operational users for services – Current NPS @ + 10 for Up Market clients • Demonstrated abilities in mapping business requirements and coordinating in developing and implementing processes in line with pre-set guidelines • Proven track record of Cross Functional collaboration and Stake Holder Management for improved Client & Associate Experience • Accountable for P&L of the business along with budget planning for various activities across ADP’s Up Market business • An out-of-the-box thinker with a flair for identifying & adopting emerging trends & working on Lean methodology • Skilled at setting up targets, SOP & SLA and maintaining CTQ (Critical to Quality) / CTP (Critical to Process) targets • Credit of transitioning systems to strategic platforms to achieve efficiency in various operations, spearheading process improvement initiatives