Worapon Jingkijjanukul Email & Phone Number | June 2019 – Present Senior Service Planner at Markem Imaje Co., Ltd. • Successfully resolved conflicts and built cohesive teams, while consistently meeting and exceeding customer needs. • Proven track record of being a punctual problem solver, consistently providing effective solutions that drive long-term sales success for the service team. • Manage team technical service engineer, assign task and schedule planning for preventive maintenance, installation, daily repair ad-hoc through SAP. To assist field service engineer and service manager. • Monitoring service revenue, revenue leak and cost to serve. To coordinate with sale team to achieve target sales and company goals. • Manage After-Sale Service operation (CS, Spare part, Technical) • Review and improve customer service, spare parts, technician process • Manage customer complaints and solve daily problems • Generate customer's satisfaction, and feedback survey for products and service improvement • Train and coach service team to improve capacity and productivity

Worapon Jingkijjanukul

June 2019 – Present Senior Service Planner at Markem Imaje Co., Ltd. • Successfully resolved conflic...
Bangkok, Bangkok City, Thailand

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Worapon Jingkijjanukul’s Email wjingkijjanukul@markemimaje.com

Worapon Jingkijjanukul’s Phone Numbers +1 770-421-****

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Worapon Jingkijjanukul’s Location Bangkok, Bangkok City, Thailand

Worapon Jingkijjanukul’s Current Industry

Worapon Jingkijjanukul’s Prior Industry Mitsubishi Electric Consumer Products | Protech Transfer | Medfocus

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Senior Service Planner

Present

Design Engineer

2016-07-01 00:00:00 - 2019-06-01 00:00:00

Application Engineer

2018-07-01 00:00:00 - 2019-06-01 00:00:00

Service Engineer

2018-02-01 00:00:00 - 2019-06-01 00:00:00

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Worapon Jingkijjanukul is a June 2019 – Present Senior Service Planner at Markem Imaje Co., Ltd. • Successfully resolved conflicts and built cohesive teams, while consistently meeting and exceeding customer needs. • Proven track record of being a punctual problem solver, consistently providing effective solutions that drive long-term sales success for the service team. • Manage team technical service engineer, assign task and schedule planning for preventive maintenance, installation, daily repair ad-hoc through SAP. To assist field service engineer and service manager. • Monitoring service revenue, revenue leak and cost to serve. To coordinate with sale team to achieve target sales and company goals. • Manage After-Sale Service operation (CS, Spare part, Technical) • Review and improve customer service, spare parts, technician process • Manage customer complaints and solve daily problems • Generate customer's satisfaction, and feedback survey for products and service improvement • Train and coach service team to improve capacity and productivity