Wagumba Esther Email & Phone Number | As a Crew Scheduling Manager at Kenya Airways, I oversee the efficient scheduling of personnel and use of assigned resources to provide maximum, effective productivity. I have more than five years of experience in this role, and over nine years of experience in the airlines/aviation industry. I am skilled in operations management, customer service, training, and resource management, with an ongoing Master’s Degree in Management and Leadership from Management University of Africa. My mission is to minimize costs on crew movements and overtime pay, ensure crew compliance with regulations and policies, and provide outstanding customer service to crew members and other stakeholders. I am also responsible for preparing the section’s budget, providing long-range forecasts of crew needs, and delivering initial and ongoing training for the Crew Scheduling department. I am passionate about enhancing crew performance, satisfaction, and safety at Kenya Airways.

Wagumba Esther

As a Crew Scheduling Manager at Kenya Airways, I oversee the efficient scheduling of personnel and u...
Kenya

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Wagumba Esther’s Location Kenya

Wagumba Esther’s Current Industry Kenya Airways

Wagumba Esther’s Prior Industry Waumini Sacco | T Mobile Usa | Countrywide Home Loan | Co Operative Bank

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Manager Crew Scheduling

2018-06-01 00:00:00 - Present

Customer Service Officer

2009-05-01 00:00:00 - 2010-09-01 00:00:00

Technical Support Representative

2008-04-01 00:00:00 - 2009-04-01 00:00:00

Customer Service Representative

2007-01-01 00:00:00 - 2007-05-01 00:00:00

Customer Service Officer/Teller

2002-06-01 00:00:00 - 2006-09-01 00:00:00

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Wagumba Esther is a As a Crew Scheduling Manager at Kenya Airways, I oversee the efficient scheduling of personnel and use of assigned resources to provide maximum, effective productivity. I have more than five years of experience in this role, and over nine years of experience in the airlines/aviation industry. I am skilled in operations management, customer service, training, and resource management, with an ongoing Master’s Degree in Management and Leadership from Management University of Africa. My mission is to minimize costs on crew movements and overtime pay, ensure crew compliance with regulations and policies, and provide outstanding customer service to crew members and other stakeholders. I am also responsible for preparing the section’s budget, providing long-range forecasts of crew needs, and delivering initial and ongoing training for the Crew Scheduling department. I am passionate about enhancing crew performance, satisfaction, and safety at Kenya Airways.