FAQ About Vk Kumar

• What is Vk Kumar's address?

  Vk Kumar is located at
  Chennai, Chennai, India

• What is Vk Kumar's job title?

  Vk Kumar is a A dynamic, team-spirited, and performance-driven professional, having 12+ years of rich experience in IT Service Management Experienced in all aspects of IT Infrastructure Maintenance/Support, End User Computing, Asset management, Audits & Operations. Hands-on experience in implementing and maintenance of multiple Standards namely ISO 27001, ISMS, ISO 20000, ISO 230001 & ITIL Framework. Managing Technical Customer support & Asset lead enriched my skills as a people developer and team management. Managing a team of 100+ resources at the site with IT Operations. Oversee day-to-day IT operations for the Chennai Delivery Centre and support 19000+ users. Handling setup of more than 20000 laptops and providing hands-on support to 1,500 servers, and 1000 network devices Infrastructure Operations Experience: Governed 11 Towers in 4 Chennai Facilities, which have 1500 Projects, 450 Servers, 350 network devices, 26K Desktops, and Laptops... Undertake Major Incident Management with other stakeholders as needed and work to reduce major incident occurrences through root cause analysis and initiative-taking measures with support teams. Ensuring all the agreed services are delivered within SLA and no deviation is recorded. Perform periodic service delivery reviews with business groups/ third-party vendors and follow up on the agreed improvement plans. Responsible for managing 24x7 IT Operations, Delivery of Services, and monitoring all key performance indicators. Develop, support, enhance, execute and enforce key ITIL-based service model processes Handling demand management for Chennai and recruited 50+ resources for asset & CS Coordinating with the internal teams and External Auditors during Risk Assessments and Security audits such as ISO 27001, ISO 20K, HSSA, and client audits Accountable Leader for Service Delivery & Client-specific controls implementation and adherence. Budgeting/Forecasting (handling OPEX budgets). Ensuring that the correct priorities are understood by all support groups and required solutions expedited in line with business expectations Certification/Accreditations- ISO27001 Lead Auditor Certified ITIL 4 Specialist Create, Deliver, and Support Certificate CompTIA Security+ training completed Prince 2 Foundation & Practitioner Azure 900 Fundamentals ITIL 4 Specialist Drive Stakeholder Value ITIL V3 Foundation, Service Operation & Service Transition

• What industry does Vk Kumar currently work in?

  Vk Kumar currently works in the

• Which languages does Vk Kumar speak?

  No Languages Available

• Which industries has Vk Kumar previously worked in?

  Vk Kumar has prior
  experience in the following industries:
  

• What is Vk Kumar’s work experience?

  Vk Kumar has the following professional experience:
  Accenture

• How can I find Vk Kumar on LinkedIn?

  You can view Vk Kumar’s LinkedIn profile at LinkedIn URL

• What are Vk Kumar’s work email addresses?

  Vk Kumar’s work email
  addresses are
  vk.kumar@accenture.com

• What company does Vk Kumar work for?