Virendra Singh Rawat Email & Phone Number | • Monitoring CASHU prepaid card transactions (MAJD card). • Coordinating with MasterCard and outsourced partner (YSE) for reporting and investigating suspected Fraudulent transactions on CASHU prepaid card portal. • Monitoring Credit Card verification transaction attempts and blocking the CASHU accounts of users attempting lost/stolen cards. Also blacklisting the corresponding email IDs on PayFort (payment aggregator). • Defending Chargeback cases referred by acquirer partner banks. • Monitoring transactions and user accounts flagged for review on basis of predefined risk filters / limits. • Suspend suspicious CASHU payment account of users and request for clarifications with documents on abnormal activities / behaviour in transaction patterns. • Assist in revising the Risk rule engine on regular basis as per recent fraud trends / developments in payment industry. • Monitor social media platforms for identifying any phishing links / videos circulating to target CashU users. • Co-ordinate with various online domain providers and hosting companies to pull down suspected phishing links and block the contents violating any safety policies on respective websites. • Monitor mobile number usage for SMS verifications through teleportal.telesign.com (service provider). • Maintain & publish MIS for Chargebacks and Fraud reported transactions through VISA / MasterCard / Acquirer bank.• Monitoring CashU payment accounts for KYC requirements and take action on non-complied accounts to get the required KYC documents from users. • Defending Chargeback cases referred by acquirer partner banks. • Monitoring transactions and user accounts flagged for review on basis of predefined risk filters / limits. • Suspend suspicious CashU payment account of users and request for clarifications with documents on abnormal activities / behaviour in transaction patterns. • Assist in revising the Risk rule engine on regular basis as per recent fraud trends / developments in payment industry. • Monitor social media platforms for identifying any phishing links / videos circulating to target CashU users. • Co-ordinate with various online domain providers and hosting companies to pull down suspected phishing links and block the contents violating any safety policies on respective websites. • Monitor mobile number usage for SMS verifications through teleportal.telesign.com (service provider). • Maintain & publish MIS for Chargebacks and Fraud reported transactions through VISA / MasterCard / Acquirer bank.• Handling team of 2 members for Risk & Fraud Control - DirecPay (Payment gateway for e-commerce merchants). • Review Merchant websites referred for DirecPay payment gateway solutions. • Verify merchant's KYC documents along with agreements with Times of Money. • Prepare check list before on-boarding the merchants and get it signed by Head of Risk & Compliance. • Monitor transactions under compliance queue from risk perspective and accept or reject the payments accordingly. • Defend Chargeback cases referred by banks. • Co-ordinate with merchants to get service rendered proof or POD copy to represent chargeback case. • Maintaining Daily MIS for DirecPay Merchant On-boarding & Transaction Monitoring. • Regular review of Active merchant's website to control any deviation from agreed services or listing contraband / prohibited products on website. • Request Operations team to deactivate the merchant accounts whose discrepancies doesn't get resolved post given deadline.• Handling team of 17 members for payments process of eBay.in ie PaisaPay Risk & Operations. • Monitor flagged transactions under Fraud Queue (P1 & P2) from risk perspective and accept / reject the payments accordingly. • Monitor non-flagged transactions of American Express Credit Cards on basis of internal Risk filters. • Co-ordinate with sellers & logistics team to stop the shipments for auto accepted fraudulent transactions. • Get the accounts suspended for confirmed Fraud users / hackers. • Educates victims of card misuse to follow the legal procedure for further investigations. • Provide required details to legal team for further investigations of disputed transactions. • Fraud checks for coupon / promotion transactions. • Defending Chargeback cases referred by payment gateways. • Processing Refund, Remittance and KYC verification's of the eBay members. • Reconciliations for refunds and seller remittances. • Maintaining Daily & Weekly PaisaPay MIS and Dashboards. • Preparing team's monthly performance metrics and discussing individually one-on-one. • Handling escalations from Customer Support / Grievance Officer / Legal.• Handling team of 17 members for payments process of eBay.in ie PaisaPay Risk & Operations. • Monitor flagged transactions under Fraud Queue (P1 & P2) from risk perspective and accept / reject the payments accordingly. • Monitor non-flagged transactions of American Express Credit Cards on basis of internal Risk filters. • Co-ordinate with sellers & logistics team to stop the shipments for auto accepted fraudulent transactions. • Get the accounts suspended for confirmed Fraud users / hackers. • Educates victims of card misuse to follow the legal procedure for further investigations. • Provide required details to legal team for further investigations of disputed transactions. • Fraud checks for coupon / promotion transactions. • Defending Chargeback cases referred by payment gateways. • Processing Refund, Remittance and KYC verification's of the eBay members. • Reconciliations for refunds and seller remittances. • Maintaining Daily & Weekly PaisaPay MIS and Dashboards. • Preparing team's monthly performance metrics and discussing individually one-on-one. • Handling escalations from Customer Support / Grievance Officer / Legal.• Handling team of 11 members for transaction monitoring in Fraud Risk Management Unit of Barclay's Bank. • Transaction Monitoring for Credit Cards, Debit Cards and Mobile Banking. • Also monitoring Payments and non-financial transactions like Mobile number change, Address change, Balance Transfer etc. • Maintaining Daily and Weekly MIS of transaction monitoring. • Initiating replacement cards for customers who had used their Barclay-cards in High Risk countries to minimize the possibilities of counterfeit cases. • Initiating SMS alerts to customer whose cards were temporarily blocked due to abnormal transactions. • Monitoring outbound calls for confirmed fraud cases identified by transaction review team. • Preparing fortnightly and monthly Score Card for transaction review team and discussing the same in every fortnightly meeting. • Creating cases in CRM for disputed transactions identified by transaction review team and assigning to Dispute Resolution team. • Action CRM cases for unblocking and replacement card requests. • Referring cases on field for charge confirmation and investigation.• Initiated my career as a Management Trainee at CIPLA – One of the leading global pharmaceutical companies in India. • Organized meetings/seminars in private and government hospitals along with clinics to launch the new products. • Did follow-ups as a Medical Representative of the company to establish the products.

Virendra Singh Rawat

• Monitoring CASHU prepaid card transactions (MAJD card). • Coordinating with MasterCard and outsour...
United Arab Emirates

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Virendra Singh Rawat’s Email vrawat@cashu.com

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Virendra Singh Rawat’s Location United Arab Emirates

Virendra Singh Rawat’s Current Industry CASHU كاش يو

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Work Experience

CASHU كاش يو

Risk Manager

2016-07-01 00:00:00 - Present

CASHU - Jool Technologies (Souq Group)

Risk Manager – Transactional & Account

2015-08-01 00:00:00 - 2016-06-01 00:00:00

TimesofMoney

Assistant Manager – Risk & Fraud Control

2014-03-01 00:00:00 - 2015-08-01 00:00:00

eBay.in - Arvato India

Team Leader, PaisaPay Risk & Ops

2011-12-01 00:00:00 - 2014-03-01 00:00:00

eBay (vCustomer)

Team Leader, PaisaPay Risk & Ops

2010-11-01 00:00:00 - 2011-12-01 00:00:00

Sparsh (Barclays Bank)

Team Leader, Fraud Risk Management

2007-05-01 00:00:00 - 2010-11-01 00:00:00

Cipla

Marketing Executive

2004-04-01 00:00:00 - 2006-11-01 00:00:00

Skills

No Skills Available

Languages

No Languages Available

FAQ About Virendra Singh Rawat

Virendra Singh Rawat is located at
United Arab Emirates

Virendra Singh Rawat is a • Monitoring CASHU prepaid card transactions (MAJD card). • Coordinating with MasterCard and outsourced partner (YSE) for reporting and investigating suspected Fraudulent transactions on CASHU prepaid card portal. • Monitoring Credit Card verification transaction attempts and blocking the CASHU accounts of users attempting lost/stolen cards. Also blacklisting the corresponding email IDs on PayFort (payment aggregator). • Defending Chargeback cases referred by acquirer partner banks. • Monitoring transactions and user accounts flagged for review on basis of predefined risk filters / limits. • Suspend suspicious CASHU payment account of users and request for clarifications with documents on abnormal activities / behaviour in transaction patterns. • Assist in revising the Risk rule engine on regular basis as per recent fraud trends / developments in payment industry. • Monitor social media platforms for identifying any phishing links / videos circulating to target CashU users. • Co-ordinate with various online domain providers and hosting companies to pull down suspected phishing links and block the contents violating any safety policies on respective websites. • Monitor mobile number usage for SMS verifications through teleportal.telesign.com (service provider). • Maintain & publish MIS for Chargebacks and Fraud reported transactions through VISA / MasterCard / Acquirer bank.• Monitoring CashU payment accounts for KYC requirements and take action on non-complied accounts to get the required KYC documents from users. • Defending Chargeback cases referred by acquirer partner banks. • Monitoring transactions and user accounts flagged for review on basis of predefined risk filters / limits. • Suspend suspicious CashU payment account of users and request for clarifications with documents on abnormal activities / behaviour in transaction patterns. • Assist in revising the Risk rule engine on regular basis as per recent fraud trends / developments in payment industry. • Monitor social media platforms for identifying any phishing links / videos circulating to target CashU users. • Co-ordinate with various online domain providers and hosting companies to pull down suspected phishing links and block the contents violating any safety policies on respective websites. • Monitor mobile number usage for SMS verifications through teleportal.telesign.com (service provider). • Maintain & publish MIS for Chargebacks and Fraud reported transactions through VISA / MasterCard / Acquirer bank.• Handling team of 2 members for Risk & Fraud Control - DirecPay (Payment gateway for e-commerce merchants). • Review Merchant websites referred for DirecPay payment gateway solutions. • Verify merchant's KYC documents along with agreements with Times of Money. • Prepare check list before on-boarding the merchants and get it signed by Head of Risk & Compliance. • Monitor transactions under compliance queue from risk perspective and accept or reject the payments accordingly. • Defend Chargeback cases referred by banks. • Co-ordinate with merchants to get service rendered proof or POD copy to represent chargeback case. • Maintaining Daily MIS for DirecPay Merchant On-boarding & Transaction Monitoring. • Regular review of Active merchant's website to control any deviation from agreed services or listing contraband / prohibited products on website. • Request Operations team to deactivate the merchant accounts whose discrepancies doesn't get resolved post given deadline.• Handling team of 17 members for payments process of eBay.in ie PaisaPay Risk & Operations. • Monitor flagged transactions under Fraud Queue (P1 & P2) from risk perspective and accept / reject the payments accordingly. • Monitor non-flagged transactions of American Express Credit Cards on basis of internal Risk filters. • Co-ordinate with sellers & logistics team to stop the shipments for auto accepted fraudulent transactions. • Get the accounts suspended for confirmed Fraud users / hackers. • Educates victims of card misuse to follow the legal procedure for further investigations. • Provide required details to legal team for further investigations of disputed transactions. • Fraud checks for coupon / promotion transactions. • Defending Chargeback cases referred by payment gateways. • Processing Refund, Remittance and KYC verification's of the eBay members. • Reconciliations for refunds and seller remittances. • Maintaining Daily & Weekly PaisaPay MIS and Dashboards. • Preparing team's monthly performance metrics and discussing individually one-on-one. • Handling escalations from Customer Support / Grievance Officer / Legal.• Handling team of 17 members for payments process of eBay.in ie PaisaPay Risk & Operations. • Monitor flagged transactions under Fraud Queue (P1 & P2) from risk perspective and accept / reject the payments accordingly. • Monitor non-flagged transactions of American Express Credit Cards on basis of internal Risk filters. • Co-ordinate with sellers & logistics team to stop the shipments for auto accepted fraudulent transactions. • Get the accounts suspended for confirmed Fraud users / hackers. • Educates victims of card misuse to follow the legal procedure for further investigations. • Provide required details to legal team for further investigations of disputed transactions. • Fraud checks for coupon / promotion transactions. • Defending Chargeback cases referred by payment gateways. • Processing Refund, Remittance and KYC verification's of the eBay members. • Reconciliations for refunds and seller remittances. • Maintaining Daily & Weekly PaisaPay MIS and Dashboards. • Preparing team's monthly performance metrics and discussing individually one-on-one. • Handling escalations from Customer Support / Grievance Officer / Legal.• Handling team of 11 members for transaction monitoring in Fraud Risk Management Unit of Barclay's Bank. • Transaction Monitoring for Credit Cards, Debit Cards and Mobile Banking. • Also monitoring Payments and non-financial transactions like Mobile number change, Address change, Balance Transfer etc. • Maintaining Daily and Weekly MIS of transaction monitoring. • Initiating replacement cards for customers who had used their Barclay-cards in High Risk countries to minimize the possibilities of counterfeit cases. • Initiating SMS alerts to customer whose cards were temporarily blocked due to abnormal transactions. • Monitoring outbound calls for confirmed fraud cases identified by transaction review team. • Preparing fortnightly and monthly Score Card for transaction review team and discussing the same in every fortnightly meeting. • Creating cases in CRM for disputed transactions identified by transaction review team and assigning to Dispute Resolution team. • Action CRM cases for unblocking and replacement card requests. • Referring cases on field for charge confirmation and investigation.• Initiated my career as a Management Trainee at CIPLA – One of the leading global pharmaceutical companies in India. • Organized meetings/seminars in private and government hospitals along with clinics to launch the new products. • Did follow-ups as a Medical Representative of the company to establish the products.

Virendra Singh Rawat currently works in the CASHU كاش يو |

No Languages Available

Virendra Singh Rawat has prior
experience in the following industries:
CASHU - Jool Technologies (Souq Group) | TimesofMoney | eBay.in - Arvato India | eBay (vCustomer) | Sparsh (Barclays Bank) | Cipla

Virendra Singh Rawat has the following professional experience:
CASHU كاش يو | CASHU - Jool Technologies (Souq Group) | TimesofMoney | eBay.in - Arvato India | eBay (vCustomer) | Sparsh (Barclays Bank) | Cipla