Vinny Garcia Email & Phone Number | IT Support Specialist Aspiring Cybersecurity Professional With nearly three years of diverse experience in Tier 1 and Tier 2 support roles and system administration, I bring a robust skill set in hardware, software, and networking. Recognized for adept problem-solving under pressure and a strong commitment to delivering exceptional customer service through clear communication. Highly detail-oriented in issue diagnosis and documentation, I have a proven ability to adapt swiftly to emerging technologies. I excel both independently and as a collaborative team player, managing time effectively and providing remote support with a foundational understanding of cybersecurity principles. Currently pursuing Network+ certification with aspirations to advance into cybersecurity. I am eager to expand my knowledge and skills in this evolving field, aiming to contribute to innovative solutions and enhance organizational security. Key Skills and Expertise: Tier 1 and Tier 2 Support System Administration Hardware and Software Troubleshooting Networking Remote Support Cybersecurity Fundamentals Problem-Solving Customer Service Time Management Achievements and Accomplishments: Successfully handled over 350 tickets monthly, consistently achieving top customer satisfaction scores and meeting stringent metrics. Received the "Outstanding IT Support Award" for exceptional performance and dedication to customer service. Outside of work, I am passionate about technology and enjoy staying updated with the latest trends in IT and cybersecurity. In my free time, I like to participate in tech forums and contribute to community-based IT support groups. I also enjoy hiking and exploring new trails, which helps me stay balanced and energized. Feel free to connect with me to discuss potential opportunities, share insights on IT and cybersecurity, or collaborate on innovative projects. Let's connect and make technology work for everyone!

Vinny Garcia

IT Support Specialist Aspiring Cybersecurity Professional With nearly three years of diverse exper...
Round Rock, Texas, United States

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Vinny Garcia’s Email garcia@ebay.com

Vinny Garcia’s Phone Numbers +1 408-376-****

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Vinny Garcia’s Location Round Rock, Texas, United States

Vinny Garcia’s Current Industry Charles Schwab

Vinny Garcia’s Prior Industry Ebay | Keller Williams Realty

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Work Experience

Charles Schwab

Technical Support Engineer

2023-03-01 00:00:00 - Present

Ebay

Desktop Support Technician

2021-09-01 00:00:00 - 2023-01-01 00:00:00

Keller Williams Realty

Licensed Realtor

2021-12-01 00:00:00

Skills

No Skills Available

Languages

No Languages Available

FAQ About Vinny Garcia

Vinny Garcia is located at
Round Rock, Texas, United States

Vinny Garcia is a IT Support Specialist Aspiring Cybersecurity Professional With nearly three years of diverse experience in Tier 1 and Tier 2 support roles and system administration, I bring a robust skill set in hardware, software, and networking. Recognized for adept problem-solving under pressure and a strong commitment to delivering exceptional customer service through clear communication. Highly detail-oriented in issue diagnosis and documentation, I have a proven ability to adapt swiftly to emerging technologies. I excel both independently and as a collaborative team player, managing time effectively and providing remote support with a foundational understanding of cybersecurity principles. Currently pursuing Network+ certification with aspirations to advance into cybersecurity. I am eager to expand my knowledge and skills in this evolving field, aiming to contribute to innovative solutions and enhance organizational security. Key Skills and Expertise: Tier 1 and Tier 2 Support System Administration Hardware and Software Troubleshooting Networking Remote Support Cybersecurity Fundamentals Problem-Solving Customer Service Time Management Achievements and Accomplishments: Successfully handled over 350 tickets monthly, consistently achieving top customer satisfaction scores and meeting stringent metrics. Received the "Outstanding IT Support Award" for exceptional performance and dedication to customer service. Outside of work, I am passionate about technology and enjoy staying updated with the latest trends in IT and cybersecurity. In my free time, I like to participate in tech forums and contribute to community-based IT support groups. I also enjoy hiking and exploring new trails, which helps me stay balanced and energized. Feel free to connect with me to discuss potential opportunities, share insights on IT and cybersecurity, or collaborate on innovative projects. Let's connect and make technology work for everyone!