Vijayan Ts Email & Phone Number | Results-oriented Management professional with proven success in project management, business process improvement, contact centre management and sales. Experience includes global contact centres in areas of technical support, customer service and sales. Recognized for effectively leading diversified teams, strategic planning, analysis and reporting. Works cross-functionally with multiple departments, consistently meeting organizational objectives. •Versatile, energetic and responsive leader with extensive background in Performance Management, Program Management, Problem Solving and Business Process Improvement with a proven history of success •Proven track record in business process improvements and generation of higher revenues through projects executed using six sigma methodologies. •Plan, collaborate and execute on high impact Projects within stipulated timelines •Over 10 years of managerial experience in Global Contact Centres in areas of technical support, customer service and sales •Thrive in a fast paced work environment and multiple projects, balances competing agendas while consistently able to grow the business and achieve both corporate and customer objectives •In-depth understanding of call centre operations and call centre metrics. •Work cross functionally across departments to meet organizational objectives •Proven track record in performance management and relationship building. •Exceptional leadership skills and ability to motivate team members to achieve performance objectives. •Reporting and analytical skills

Vijayan Ts

Results-oriented Management professional with proven success in project management, business process...
Mississauga, Ontario, Canada

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Vijayan Ts’s Email vts@blackberry.com

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Vijayan Ts’s Location Mississauga, Ontario, Canada

Vijayan Ts’s Current Industry Arrise Powering Pragmatic Play

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Work Experience

Arrise Powering Pragmatic Play

Operations Manager

2023-05-01 00:00:00 - Present

Pragmatic Play

Operations Manager

2022-12-01 00:00:00 - 2023-05-01 00:00:00

Adp

Lead Workforce Management

2020-10-01 00:00:00 - 2022-12-01 00:00:00

Research In Motion

Program Readiness Manager

2008-09-01 00:00:00 - 2012-08-01 00:00:00

Dell

Tech Support Manager/Sales Manager

2005-10-01 00:00:00 - 2008-04-01 00:00:00

Msource

Unit Manager

2002-08-01 00:00:00 - 2003-09-01 00:00:00

Ge Capital

Assistant Territory Manager/ Process Associate

1999-02-01 00:00:00 - 2002-06-01 00:00:00

Sterling Holiday Resorts

Sales Officer

1996-03-01 00:00:00 - 1999-02-01 00:00:00

Skills

No Skills Available

Languages

No Languages Available

FAQ About Vijayan Ts

Vijayan Ts is located at
Mississauga, Ontario, Canada

Vijayan Ts is a Results-oriented Management professional with proven success in project management, business process improvement, contact centre management and sales. Experience includes global contact centres in areas of technical support, customer service and sales. Recognized for effectively leading diversified teams, strategic planning, analysis and reporting. Works cross-functionally with multiple departments, consistently meeting organizational objectives. •Versatile, energetic and responsive leader with extensive background in Performance Management, Program Management, Problem Solving and Business Process Improvement with a proven history of success •Proven track record in business process improvements and generation of higher revenues through projects executed using six sigma methodologies. •Plan, collaborate and execute on high impact Projects within stipulated timelines •Over 10 years of managerial experience in Global Contact Centres in areas of technical support, customer service and sales •Thrive in a fast paced work environment and multiple projects, balances competing agendas while consistently able to grow the business and achieve both corporate and customer objectives •In-depth understanding of call centre operations and call centre metrics. •Work cross functionally across departments to meet organizational objectives •Proven track record in performance management and relationship building. •Exceptional leadership skills and ability to motivate team members to achieve performance objectives. •Reporting and analytical skills

Vijayan Ts currently works in the Arrise Powering Pragmatic Play |

No Languages Available

Vijayan Ts has prior
experience in the following industries:
Pragmatic Play | Adp | Research In Motion | Dell | Msource | Ge Capital | Sterling Holiday Resorts

Vijayan Ts has the following professional experience:
Arrise Powering Pragmatic Play | Pragmatic Play | Adp | Research In Motion | Dell | Msource | Ge Capital | Sterling Holiday Resorts