Vicky Zioga Email & Phone Number | • Trained and motivated staff, in learning new products, process and applications • 8 years of experience in Retail and Telecom industry regarding Customer Service, Training /Sales & Quality with major companies including Hellas Online, Vodafone & Appco Group. • Measured productivity in terms of customer delight in telecom. • Developed innovative plans and strategies for enhancing customer experience. • Recommended and implemented changes and modified training materials/programs based on actual experience • Efficiently handled relationships, changes and performance management metrics. • Coached, and evaluated participant progress for renewed adaptability for customer experience. • Able to work independently in a team environment, • Ability to drive large teams in imparting training and upgrading customer experience through maintaining high quality standards. • Able to work effectively with people of different learning styles. • Prepared training budgets as recommended by the management. • Attained high degree of people management skills in telecom process training on clients requirements. • Excellent organizational and presentation skills,

Vicky Zioga

• Trained and motivated staff, in learning new products, process and applications • 8 years of expe...
Greece

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Manager

2017-06-01 00:00:00 - 2018-07-01 00:00:00

Bilingual Customer Service Representative

2016-06-01 00:00:00 - 2016-10-01 00:00:00

Inventory Control Expert

2016-01-01 00:00:00 - 2016-05-01 00:00:00

Associate Recruiter

2014-09-01 00:00:00 - 2015-12-01 00:00:00

Trainer /Sales Specialist

2011-09-01 00:00:00 - 2013-07-01 00:00:00

Sales Representative

2011-09-01 00:00:00 - 2012-11-01 00:00:00

Trainer /Sales specialist

2010-03-01 00:00:00 - 2011-05-01 00:00:00

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Vicky Zioga is a • Trained and motivated staff, in learning new products, process and applications • 8 years of experience in Retail and Telecom industry regarding Customer Service, Training /Sales & Quality with major companies including Hellas Online, Vodafone & Appco Group. • Measured productivity in terms of customer delight in telecom. • Developed innovative plans and strategies for enhancing customer experience. • Recommended and implemented changes and modified training materials/programs based on actual experience • Efficiently handled relationships, changes and performance management metrics. • Coached, and evaluated participant progress for renewed adaptability for customer experience. • Able to work independently in a team environment, • Ability to drive large teams in imparting training and upgrading customer experience through maintaining high quality standards. • Able to work effectively with people of different learning styles. • Prepared training budgets as recommended by the management. • Attained high degree of people management skills in telecom process training on clients requirements. • Excellent organizational and presentation skills,

Vicky Zioga has prior
experience in the following industries:
Mikel Coffee Company | Air Canada | Microsoft | CQSearch Group | Vodafone | hellas online | Appco Direct Int Inc

Vicky Zioga has the following professional experience:
Mikel Coffee Company | Air Canada | Microsoft | CQSearch Group | Vodafone | hellas online | Appco Direct Int Inc