Uziel Blancas

Uziel Blancas

customer care at iQor
Charlotte, North Carolina, United States

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Work Experience

iQor

customer care

Present

Skills

customer care accounts receivable management bpo backoffice services medical device bpo data analytics managed services customer support inbound outbound rpa customer journey mapping call deflection strategies technical support workforce management intelligent automation ai virtual agent conversational ai business intelligence customer retention ivr omnichannel voice sms text inapp messaging social media moderation content moderation crm unified agent desktop

Languages

English