Tyrell Merriweather
Customer Experience Operations Manager 7+ Years Tech-Driven and Innovation-Focused
Passionate abo...
Phoenix, Arizona, United States
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Tyrell Merriweather’s Email tmerriweather@amazon.com
Social Media
Tyrell Merriweather’s Location Phoenix, Arizona, United States
Tyrell Merriweather’s Current Industry The Realreal
Tyrell Merriweather’s Prior Industry Amazon | Enterprise | Hilton | Summit Hospitality | Tailored Smoke | Panera Bread
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Work Experience
The Realreal
Customer Experience Operations Manager
2023-02-01 00:00:00 - Present
Amazon
Central Operations & Strategy, Planning & Execution PM
2021-08-01 00:00:00 - 2023-02-01 00:00:00
Enterprise
Revenue Manager
2019-09-01 00:00:00 - 2020-09-01 00:00:00
Hilton
Front Office Manager
2018-07-01 00:00:00 - 2019-09-01 00:00:00
Summit Hospitality
Guest Experience, Manager
2017-10-01 00:00:00 - 2018-06-01 00:00:00
Tailored Smoke
Operations, General Manager
2016-02-01 00:00:00 - 2017-10-01 00:00:00
Panera Bread
Shift Manager
2012-08-01 00:00:00 - 2015-10-01 00:00:00Skills
Languages
FAQ About Tyrell Merriweather
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Tyrell Merriweather is located at
Phoenix, Arizona, United States -
Tyrell Merriweather is a Customer Experience Operations Manager 7+ Years Tech-Driven and Innovation-Focused Passionate about driving customer-centric operations in fast-paced, tech-forward environments, I've specialized in optimizing platforms at Amazon and The Real Real, delivering operational excellence and elevated customer experiences. 🔹 Key Achievements: Designed and implemented high-impact initiatives that enhanced customer support, leading to a 20% increase in customer satisfaction. Spearheaded cross-functional projects that streamlined operations, reducing response times by 35% and boosting efficiency. Successfully managed the rollout of new processes, achieving 95% operational readiness across multiple teams. 🔹 Strengths: Leveraging data to drive customer-centric operational improvements in rapidly evolving environments Leading and mentoring diverse teams, fostering a culture of continuous innovation and growth Translating complex analytics into actionable strategies that align with business objectives and enhance customer journeys 🔹 Leadership Highlights: Built and led high-performing teams with a focus on scalability and operational excellence in dynamic settings Guided multiple direct reports to promotions, contributing to a culture of growth and development 🔹 Tech Stack: Excel, SQL, Salesforce, Looker, Jira, Asana, Zendesk, PowerBI, and other key tools to drive operational success. 🔹 Methodologies & Systems: Lean Six Sigma, Agile & Scrum Methodologies, Process Optimization, NPS, CSTAT, and Continuous Improvement. Focused on creating seamless, data-driven customer experiences that align with business objectives, I'm excited to connect with professionals and innovators passionate about driving the future of tech-driven operations and customer experience. P.S. Committed to continuous learning and getting 1% better every day. 🌴 Email: tyrelljmerriweather11@gmail.com
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Tyrell Merriweather currently works in the The Realreal |
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No Languages Available
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Tyrell Merriweather has prior
experience in the following industries:
Amazon | Enterprise | Hilton | Summit Hospitality | Tailored Smoke | Panera Bread -
Tyrell Merriweather has the following professional experience:
The Realreal | Amazon | Enterprise | Hilton | Summit Hospitality | Tailored Smoke | Panera Bread -
You can view Tyrell Merriweather’s LinkedIn profile at LinkedIn URL
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Tyrell Merriweather’s work email
addresses are
tmerriweather@amazon.com -
The Realreal |
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