Twinny Chong Email & Phone Number | Communication professional specialising in Tourism & Luxury Hospitality for more than a decade in Hong Kong. Trilingual (multilingual) speaker from Hong Kong, fluent in English (IELTS Overall 8.0 out of 9.0, Speaking 8.5 out of 9.0), fluent Mandarin and native Cantonese. Lived in Hong Kong, USA and Australia, in Hong Kong currently, open to communication/client relations opportunities. Excellent communication, interpersonal and organisational skills. Experienced in dispute resolution between customers and industry partners. Thorough understanding of consumer behaviour of Hong Kong, China, Australia and international markets. Exceptional writing skills including business formal between government departments, consulates and national tourism offices; personal approach to frequent customers or members to creative style in advertising, press releases, content marketing and customer engagement via social media e.g. Facebook, Instagram, WeChat and twitter. First nominated employee to represent the Hong Kong Tourism Board at the Hong Kong Contact Centre Awards 2011 and achieved "Inbound Contact Centre Agent of the Year". Experienced in providing personalised client service and maintain excellent client relations. Successfully delivered quality service training to fellow colleagues and head concierge of luxury hotels. Cheerful and outgoing personality. Demonstrated ability to build rapport with business partners and clients quickly. Excellent attention to detail, a team player as well as an independent individual who works well under pressure.

Twinny Chong

Communication professional specialising in Tourism & Luxury Hospitality for more than a decade in Ho...
Hong Kong

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Twinny Chong’s Email twinny.chong@starwoodhotels.com

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Twinny Chong’s Location Hong Kong

Twinny Chong’s Current Industry The Underground

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Work Experience

The Underground

Marketing & Pr Guru

2020-10-01 00:00:00 - Present

Christopher Stewart Wine And Spirits

Marketing & Pr Manager

2022-12-01 00:00:00 - 2023-06-01 00:00:00

Sothebys

Exhibition Assistant

2019-10-01 00:00:00 - 2021-04-01 00:00:00

Ten Lifestyle

Lifestyle Manager - Travel

2019-11-01 00:00:00 - 2020-03-01 00:00:00

Westin Hotels And Resorts

Service Express - Guest Services, The Westin Sydney

2016-06-01 00:00:00 - 2018-06-01 00:00:00

Peterpans Adventure Travel

The Social Media Intern - The Travel Project

2016-12-01 00:00:00 - 2017-02-01 00:00:00

Hong Kong Tourism Board

Visitor Relations Officer, Corporate Affairs

2010-08-01 00:00:00 - 2014-09-01 00:00:00

Marriott Vacation Club Aruba Careers

Owner Referral Executive, Member Relations

2007-08-01 00:00:00 - 2009-03-01 00:00:00

Skills

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Languages

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FAQ About Twinny Chong

Twinny Chong is located at
Hong Kong

Twinny Chong is a Communication professional specialising in Tourism & Luxury Hospitality for more than a decade in Hong Kong. Trilingual (multilingual) speaker from Hong Kong, fluent in English (IELTS Overall 8.0 out of 9.0, Speaking 8.5 out of 9.0), fluent Mandarin and native Cantonese. Lived in Hong Kong, USA and Australia, in Hong Kong currently, open to communication/client relations opportunities. Excellent communication, interpersonal and organisational skills. Experienced in dispute resolution between customers and industry partners. Thorough understanding of consumer behaviour of Hong Kong, China, Australia and international markets. Exceptional writing skills including business formal between government departments, consulates and national tourism offices; personal approach to frequent customers or members to creative style in advertising, press releases, content marketing and customer engagement via social media e.g. Facebook, Instagram, WeChat and twitter. First nominated employee to represent the Hong Kong Tourism Board at the Hong Kong Contact Centre Awards 2011 and achieved "Inbound Contact Centre Agent of the Year". Experienced in providing personalised client service and maintain excellent client relations. Successfully delivered quality service training to fellow colleagues and head concierge of luxury hotels. Cheerful and outgoing personality. Demonstrated ability to build rapport with business partners and clients quickly. Excellent attention to detail, a team player as well as an independent individual who works well under pressure.

Twinny Chong currently works in the The Underground |

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Twinny Chong has prior
experience in the following industries:
Christopher Stewart Wine And Spirits | Sothebys | Ten Lifestyle | Westin Hotels And Resorts | Peterpans Adventure Travel | Hong Kong Tourism Board | Marriott Vacation Club Aruba Careers

Twinny Chong has the following professional experience:
The Underground | Christopher Stewart Wine And Spirits | Sothebys | Ten Lifestyle | Westin Hotels And Resorts | Peterpans Adventure Travel | Hong Kong Tourism Board | Marriott Vacation Club Aruba Careers