Troy Mccoy Email & Phone Number | I strive to reduce user frustration and support costs by writing clear, concise, and accurate documentation. I'm known for using strong communication skills and good humor to build positive relationships, develop trust, and enhance cross-functional collaboration to achieve customer success. I'm adept at translating technical information for audiences ranging from information technology professionals to business users. I combine creativity, tenacity, and strong research skills to solve problems. Using a strong attention to detail, I effectively manage projects with competing priorities and deadlines. I will never stop learning. Word Nerd Agile Methodologies Audience Analysis DITA XML, Markdown Docs-as-code Standards, style guides, templates Content, Information Development Content Management Systems (CMS) Software Development Lifecycle (SDLC) Tools- Content Development and Management: Acrolinx, Git, Git Bash, GitHub, oXygen XML Editor, Ixiasoft DITA CCMS, SnagIT, Visio, Visual Studio Code (VSC), Word, Wordpress CMS, XMetaL Author, Heretto Collaboration: Atlassian Confluence and JIRA, Google Drive, MS SharePoint, ShareFile, Slack, SmartSheet, Teams, Zoom General: Google Workspace, MS Office

Troy Mccoy

I strive to reduce user frustration and support costs by writing clear, concise, and accurate docume...
Greater Minneapolis-St. Paul Area, Greater Minneapolis-St. Paul Area, United States

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Troy Mccoy’s Email troy.mccoy@forescout.com

Troy Mccoy’s Phone Numbers

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Troy Mccoy’s Location Greater Minneapolis-St. Paul Area, Greater Minneapolis-St. Paul Area, United States

Troy Mccoy’s Current Industry Forescout Technologies

Troy Mccoy’s Prior Industry Citrix | Infor | Best Buy | Minnesota Renewable Energy Society | Compucom

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Work Experience

Forescout Technologies

Sr. Technical Writer

2023-04-01 00:00:00 - Present

Citrix

Senior Information Developer

2022-05-01 00:00:00 - 2023-01-01 00:00:00

Infor

Senior Information Developer

2021-10-01 00:00:00 - 2022-04-01 00:00:00

Best Buy

Marketing Copywriter

2013-09-01 00:00:00 - 2014-09-01 00:00:00

Minnesota Renewable Energy Society

Communications Coordinator

2013-08-01 00:00:00 - 2013-09-01 00:00:00

Compucom

Technical Writer

2012-01-01 00:00:00 - 2012-08-01 00:00:00

Skills

No Skills Available

Languages

No Languages Available

FAQ About Troy Mccoy

Troy Mccoy is located at
Greater Minneapolis-St. Paul Area, Greater Minneapolis-St. Paul Area, United States

Troy Mccoy is a I strive to reduce user frustration and support costs by writing clear, concise, and accurate documentation. I'm known for using strong communication skills and good humor to build positive relationships, develop trust, and enhance cross-functional collaboration to achieve customer success. I'm adept at translating technical information for audiences ranging from information technology professionals to business users. I combine creativity, tenacity, and strong research skills to solve problems. Using a strong attention to detail, I effectively manage projects with competing priorities and deadlines. I will never stop learning. Word Nerd Agile Methodologies Audience Analysis DITA XML, Markdown Docs-as-code Standards, style guides, templates Content, Information Development Content Management Systems (CMS) Software Development Lifecycle (SDLC) Tools- Content Development and Management: Acrolinx, Git, Git Bash, GitHub, oXygen XML Editor, Ixiasoft DITA CCMS, SnagIT, Visio, Visual Studio Code (VSC), Word, Wordpress CMS, XMetaL Author, Heretto Collaboration: Atlassian Confluence and JIRA, Google Drive, MS SharePoint, ShareFile, Slack, SmartSheet, Teams, Zoom General: Google Workspace, MS Office

Troy Mccoy currently works in the Forescout Technologies |

No Languages Available

Troy Mccoy has prior
experience in the following industries:
Citrix | Infor | Best Buy | Minnesota Renewable Energy Society | Compucom

Troy Mccoy has the following professional experience:
Forescout Technologies | Citrix | Infor | Best Buy | Minnesota Renewable Energy Society | Compucom