Trish Hearn

Trish Hearn

Helping the world's top brands to provide the connected experiences their customers & employees dema...
Atlanta, Georgia, United States

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Work Experience

Genesys

Sr. Account Executive

2023-11-01 - Present

ServiceNow

Client Director - Strategic Accounts

2023-01-01 - 2023-10-01

EMC

Sr. Account Manager, Cloud Service Providers

2014-08-01 - 2016-06-01

IBM

Technology Services Sales Manager

2005-07-01 - 2009-05-01

Skills

web hosting call center software cloud contact center customer experience software contact center as a service customer selfservice workforce engagement management workforce planning enterprise call center outbound call center services digital customer engagement conversational ai chatbots automated routing web messaging sms messaging ivr selfservice

Languages

English German Spanish French Italian Chinese Japanese Portuguese Russian