Tricia Reynolds

Tricia Reynolds

Content Strategist at Genesys
Carmel, Indiana, United States

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Work Experience

Genesys

Sr. Director of Content Marketing

2022-08-01 - Present

Main Street Media

Owner

2014-06-01 - 2022-08-01

Experian

Content marketing manager

2019-04-01 - 2019-08-01

Indiana University School of Medicine

Communications specialist

2015-02-01 - 2016-01-01

Carmel Clay Schools

Community relations coordinator

2010-08-01 - 2014-06-01

Franklin Township School Corporation

Independent Study

2009-04-01 - 2010-03-01

IUPUI

Grad student

2008-08-01 - 2010-05-01

Thompson Crossing PTO

President

2008-05-01 - 2010-05-01

Dinner by design Kitchen

Marketing Manager

2008-03-01 - 2008-09-01

BradyGAMES Publishing

Assistant Marketing Manager

1999-05-01 - 2000-11-01

Macmillan USA (Pearson Education)

Team Coordinator

1998-04-01 - 1999-05-01

Skills

web hosting call center software cloud contact center customer experience software contact center as a service customer selfservice workforce engagement management workforce planning enterprise call center outbound call center services digital customer engagement conversational ai chatbots automated routing web messaging sms messaging ivr selfservice

Languages

English German Spanish French Italian Chinese Japanese Portuguese Russian