Tony Zhu Email & Phone Number | I joined Reuters in July 2006 and have since worked in the Analytics Development group for 13 years. A team player and leader with a proven track record in managing a diverse group of talents to plan, prioritize and follow through on goals in support of business demands. A technical veteran in infrastructure build-out to power enterprise-grade platforms with solid experience within all stages of the software development cycle for mission-critical services. I’ve played various roles, e.g. project manager, business analyst, service manager, and technical solution architect, in driving development deliverables in an agile way to meet business demands and commitments. In the meantime, I’ve taken every opportunity to know and support customers with frontline colleagues by on-site visits, training sessions, solution pitches, and remote support. With such customer engagement, it brings me with extraordinary experience in understanding the multifaceted landscape in the global financial market where Refinitiv portfolios fit in their workflows as well as their different use cases. It also significantly helps me with driving our service forums to address improvement initiatives and innovations to reduce service risks and mitigate customer impact in the daily work.

Tony Zhu

I joined Reuters in July 2006 and have since worked in the Analytics Development group for 13 years....
China

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Tony Zhu’s Email tony.zhu@lseg.com

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Tony Zhu’s Location China

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Tony Zhu’s Prior Industry Refinitiv | Thomson Reuters | 中国互联网络信息中心cnnic

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Manager, Customer Success

Present

Manager, Customer Success

2021-09-01 00:00:00 - Present

Customer Success Manager

2020-03-01 00:00:00 - 2021-09-01 00:00:00

Principal Quality Engineer

2006-07-01 00:00:00 - 2014-12-01 00:00:00

System Administrator

2002-07-01 00:00:00 - 2006-07-01 00:00:00

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Tony Zhu is a I joined Reuters in July 2006 and have since worked in the Analytics Development group for 13 years. A team player and leader with a proven track record in managing a diverse group of talents to plan, prioritize and follow through on goals in support of business demands. A technical veteran in infrastructure build-out to power enterprise-grade platforms with solid experience within all stages of the software development cycle for mission-critical services. I’ve played various roles, e.g. project manager, business analyst, service manager, and technical solution architect, in driving development deliverables in an agile way to meet business demands and commitments. In the meantime, I’ve taken every opportunity to know and support customers with frontline colleagues by on-site visits, training sessions, solution pitches, and remote support. With such customer engagement, it brings me with extraordinary experience in understanding the multifaceted landscape in the global financial market where Refinitiv portfolios fit in their workflows as well as their different use cases. It also significantly helps me with driving our service forums to address improvement initiatives and innovations to reduce service risks and mitigate customer impact in the daily work.