Tom Baker Email & Phone Number | Results-driven and highly effective business and process operations professional with 25 years of diverse experience in the IT, human resource outsourcing, and managed healthcare industries. Accomplished leader with demonstrated ability to identify, develop, and implement creative, operational change to achieve corporate goals and/or drive ROI. Translate complex requirements into effective strategies, resulting in increased efficiencies, productivity, and profitability. Regarded for the ability to turn around projects, and maintain compliance within an ever-changing environment of state and federal requirements. Comprehensive understanding of best practices. Excellent track record in driving cross-functional team management. Maintain an ongoing awareness of changes and trends in the industry and readily exchange knowledge with peers. Articulate with strong written and verbal communication skills. Specialties * Cost Optimization / Expense Control * Cross-Functional Relationships * Global Team and Project Management * Training and Educational Development * Automation and System Enhancements * Commercial and Government Experience * Quality and Performance Improvement Plans * Team Collaboration and Leadership Skills * Claims Operations and Call Center Management * Policies, Procedures and Defining Best Practices Specialties: Strong leadership, operations and account management skills.

Tom Baker

Results-driven and highly effective business and process operations professional with 25 years of di...
Woodstock, Georgia, United States

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Tom Baker’s Location Woodstock, Georgia, United States

Tom Baker’s Current Industry Csc

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Retired Program Manager

2011-04-01 00:00:00 - Present

Project Manager

2010-02-01 00:00:00 - 2010-08-01 00:00:00

Vice President, Systems Development

2006-01-01 00:00:00 - 2009-11-01 00:00:00

Director

2003-10-01 00:00:00 - 2006-01-01 00:00:00

Vice President, Claims Operations

2003-03-01 00:00:00 - 2003-09-01 00:00:00

Director of Operations

1995-09-01 00:00:00 - 2003-03-01 00:00:00

Corporate Manager of Operations

1994-04-01 00:00:00 - 1995-09-01 00:00:00

Director, Service Center Operations

1983-04-01 00:00:00 - 1993-12-01 00:00:00

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Tom Baker is a Results-driven and highly effective business and process operations professional with 25 years of diverse experience in the IT, human resource outsourcing, and managed healthcare industries. Accomplished leader with demonstrated ability to identify, develop, and implement creative, operational change to achieve corporate goals and/or drive ROI. Translate complex requirements into effective strategies, resulting in increased efficiencies, productivity, and profitability. Regarded for the ability to turn around projects, and maintain compliance within an ever-changing environment of state and federal requirements. Comprehensive understanding of best practices. Excellent track record in driving cross-functional team management. Maintain an ongoing awareness of changes and trends in the industry and readily exchange knowledge with peers. Articulate with strong written and verbal communication skills. Specialties * Cost Optimization / Expense Control * Cross-Functional Relationships * Global Team and Project Management * Training and Educational Development * Automation and System Enhancements * Commercial and Government Experience * Quality and Performance Improvement Plans * Team Collaboration and Leadership Skills * Claims Operations and Call Center Management * Policies, Procedures and Defining Best Practices Specialties: Strong leadership, operations and account management skills.

Tom Baker has prior
experience in the following industries:
Acs A Xerox | Acs Business Process Outsourcing | Affliliated Computer Services | Sierra Military Health Services | Wellpoint Health Networks | Principal Financial | Travelers Insurance

Tom Baker has the following professional experience:
Csc | Acs A Xerox | Acs Business Process Outsourcing | Affliliated Computer Services | Sierra Military Health Services | Wellpoint Health Networks | Principal Financial | Travelers Insurance