Tina KlichKadir Email & Phone Number | Information Systems professional with deep management experience in 24/7 support operations; particular expertise in business stability, IT communications and customer service and support. Areas of responsibility included IT Service Operations, Implementation and Deployment group, IT Service Level Management and overseeing organizational projects to ensure seamless business operations. Managed Field Service Technicians in the daily repair and maintenance of retail and backstage office location hardware and software with the objective of controlling down time, maintenance costs and sales loss. Executes hands-on and team driven management style, fostering open communication and trust. Excellent skills in leadership, relationship building, customer service, analytical reviews, problem solving, communication and presentations. Managed diverse workforce as a passionate leader who believes in results while leveraging individual and team strengths. Responsible for IT Retail and Backstage service delivery vehicles at one of the largest retail grocery companies in the US. Areas of responsibility: IT Field Service team, Managed service delivery, Customer Advocacy, IT Service Quality and Project Management. Technology Skills Hardware: Siemens PhoneMailm, Siemens Redwood PBX, Siemens 9004/9006 CBX, Nortel Meridian Option 11 PBX, Nortel Norstar Telephone System, Octel VoiceMail System, Polycom Soundstation Video Conference Equipment Software: TAO e-mail, GroupWise e-mail, Netscape e-mail, Microsoft Office Suite, Tivoli, Remedy, Outlook

Tina KlichKadir

Information Systems professional with deep management experience in 24/7 support operations; particu...
Elmhurst, Illinois, United States

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Tina KlichKadir’s Email tina.klichkadir@bmo.com

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Tina KlichKadir’s Location Elmhurst, Illinois, United States

Tina KlichKadir’s Current Industry Bmo Harris Bank

Tina KlichKadir’s Prior Industry Safeway | Safeway Incorporated Dominicks Finer Foods Division Oak Brook

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Work Experience

Bmo Harris Bank

Relationship Manager, Field Services Governance

2017-06-01T00:00:00.000Z - Present

Safeway

IT Field Services Director – Northern Region (Canada, Dominick’s, Portland, Seattle, Norcal)

2007-01-01T00:00:00.000Z - 2013-01-01T00:00:00.000Z

Safeway Incorporated Dominicks Finer Foods Division Oak Brook

IT Field Services Manager

2002-10-01T00:00:00.000Z - 2007-01-01T00:00:00.000Z

Skills

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Languages

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FAQ About Tina KlichKadir

Tina KlichKadir is located at
Elmhurst, Illinois, United States

Tina KlichKadir is a Information Systems professional with deep management experience in 24/7 support operations; particular expertise in business stability, IT communications and customer service and support. Areas of responsibility included IT Service Operations, Implementation and Deployment group, IT Service Level Management and overseeing organizational projects to ensure seamless business operations. Managed Field Service Technicians in the daily repair and maintenance of retail and backstage office location hardware and software with the objective of controlling down time, maintenance costs and sales loss. Executes hands-on and team driven management style, fostering open communication and trust. Excellent skills in leadership, relationship building, customer service, analytical reviews, problem solving, communication and presentations. Managed diverse workforce as a passionate leader who believes in results while leveraging individual and team strengths. Responsible for IT Retail and Backstage service delivery vehicles at one of the largest retail grocery companies in the US. Areas of responsibility: IT Field Service team, Managed service delivery, Customer Advocacy, IT Service Quality and Project Management. Technology Skills Hardware: Siemens PhoneMailm, Siemens Redwood PBX, Siemens 9004/9006 CBX, Nortel Meridian Option 11 PBX, Nortel Norstar Telephone System, Octel VoiceMail System, Polycom Soundstation Video Conference Equipment Software: TAO e-mail, GroupWise e-mail, Netscape e-mail, Microsoft Office Suite, Tivoli, Remedy, Outlook