Tiffany Powell Email & Phone Number | Highly skilled in customer service related fields. Possesses excellent communication, management, team building, problem-solving and time management skills. Has the ability to motivate and lead a team to a successful completion of goals. Works well under pressure and is detailed oriented. Currently I am employed at Verizon Wireless, where I am a Home Based Agent in the Customer Service department. My day to day task range from tier 1 troubleshooting devices, adding new lines of service to accounts or closing accounts. I am the first line of contact for the company, resolving 95 % percent of my customers concerns with an exceptional experience. I have been recognized multiple times for going above and beyond for my customers. I respond to every call with a sense of urgency and give every customer my undivided attention while resolving their concerns. As a Senior Teller at Alabama One Credit Union, I was responsible for supervising the teller line and making sure everyone teller was balanced at the end of every shift. While working in this position, I also maintained the ATMs, on site and off site, conducted security audits monthly as well as ordered the branches cash every week. I lead multiple weekly meetings to keep everyone up to date with the business needs as well as what new products were launching.

Tiffany Powell

Highly skilled in customer service related fields. Possesses excellent communication, management, te...
Chicago, Illinois, United States

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Tiffany Powell’s Location Chicago, Illinois, United States

Tiffany Powell’s Current Industry

Tiffany Powell’s Prior Industry Alabama One Credit Union | Woodforest National Bank | Cricket Wireless

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Client Services Representative

Present

Senior Customer Service Teller

2017-11-01 00:00:00 - 2020-09-01 00:00:00

Retail Banker Ii

2015-05-01 00:00:00 - 2017-11-01 00:00:00

Retail Store Manager

2013-01-01 00:00:00 - 2016-05-01 00:00:00

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Tiffany Powell is a Highly skilled in customer service related fields. Possesses excellent communication, management, team building, problem-solving and time management skills. Has the ability to motivate and lead a team to a successful completion of goals. Works well under pressure and is detailed oriented. Currently I am employed at Verizon Wireless, where I am a Home Based Agent in the Customer Service department. My day to day task range from tier 1 troubleshooting devices, adding new lines of service to accounts or closing accounts. I am the first line of contact for the company, resolving 95 % percent of my customers concerns with an exceptional experience. I have been recognized multiple times for going above and beyond for my customers. I respond to every call with a sense of urgency and give every customer my undivided attention while resolving their concerns. As a Senior Teller at Alabama One Credit Union, I was responsible for supervising the teller line and making sure everyone teller was balanced at the end of every shift. While working in this position, I also maintained the ATMs, on site and off site, conducted security audits monthly as well as ordered the branches cash every week. I lead multiple weekly meetings to keep everyone up to date with the business needs as well as what new products were launching.