Thomas Mertl Email & Phone Number | IT manager with more than 25 years of IT experience and 10 years experience in leading support teams, deploying and optimizing IT Service Management and developing systems in an international environment; Proven track record of increased customer satisfaction; moreover skilled in project management delivering projects on schedule, within budget and within scope; Pro-active team player with both strong analytical and organizational skills as well as proven communication skills Specialties: - Project Management - IT Service Management Processes based on ITIL (Process Definition, Deployment and Optimization) - IT Service Operations

Thomas Mertl

IT manager with more than 25 years of IT experience and 10 years experience in leading support teams...
Vaud, Vaud, Switzerland

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Thomas Mertl’s Location Vaud, Vaud, Switzerland

Thomas Mertl’s Current Industry Epfl

Thomas Mertl’s Prior Industry Itecor | Philip Morris International | Bmw | Emaco | Siemens

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It Project Manager And Advisor

2020-01-01 00:00:00 - Present

Senior Consultant Project Management And Service Management

2011-09-01 00:00:00 - 2017-09-01 00:00:00

Is Manager Customer Services / Senior Is Analyst Service Management

2009-02-01 00:00:00 - 2011-05-01 00:00:00

Car Bus System Engineer

1994-02-01 00:00:00 - 1994-08-01 00:00:00

Product Safety Test Automation Engineer

1992-02-01 00:00:00 - 1992-08-01 00:00:00

Electronics Design Support

1990-02-01 00:00:00 - 1990-07-01 00:00:00

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Thomas Mertl is a IT manager with more than 25 years of IT experience and 10 years experience in leading support teams, deploying and optimizing IT Service Management and developing systems in an international environment; Proven track record of increased customer satisfaction; moreover skilled in project management delivering projects on schedule, within budget and within scope; Pro-active team player with both strong analytical and organizational skills as well as proven communication skills Specialties: - Project Management - IT Service Management Processes based on ITIL (Process Definition, Deployment and Optimization) - IT Service Operations - IT Service Excellence