Thomas Anakali Email & Phone Number | I am a Complaints Manager with valuable finance and complaints management experience delivering fair and balanced outcomes. I have a strong experience in problem-solving, analytical abilities and ability to engage and influence stakeholders. I am passionate about customer service maintaining strong customer relationships and exceed customer expectations. A listing of my core competencies includes: • Complaint Handling/Dispute Resolution • Strong understanding of regulatory requirements • Strong analytical skills & interpretation of data • Lean Six Sigma or process improvement experience • Customer Service-focused Attitude • Stakeholders Management • Anti-Money Laundering related requirements • Compliance and Reporting • Highly developed decision-making skills • Excellent and strong communication skills • Able to multitask and fast learner • Attention to detail with experience in accurate documenting & reporting • Customer Support/Engagement • Resilient and professional

Thomas Anakali

I am a Complaints Manager with valuable finance and complaints management experience delivering fair...
Melbourne, Victoria, Australia

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Thomas Anakali’s Location Melbourne, Victoria, Australia

Thomas Anakali’s Current Industry Energyaustralia

Thomas Anakali’s Prior Industry Latitude Financial Services | Ge Capital

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Customer Resolutions Credit Officer | Customer Recovery

2017-01-01 00:00:00 - Present

Credit Officer Escalations

2014-01-01 00:00:00 - 2017-01-01 00:00:00

Customer Resolutions Officer

2012-01-01 00:00:00 - 2013-01-01 00:00:00

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Thomas Anakali is a I am a Complaints Manager with valuable finance and complaints management experience delivering fair and balanced outcomes. I have a strong experience in problem-solving, analytical abilities and ability to engage and influence stakeholders. I am passionate about customer service maintaining strong customer relationships and exceed customer expectations. A listing of my core competencies includes: • Complaint Handling/Dispute Resolution • Strong understanding of regulatory requirements • Strong analytical skills & interpretation of data • Lean Six Sigma or process improvement experience • Customer Service-focused Attitude • Stakeholders Management • Anti-Money Laundering related requirements • Compliance and Reporting • Highly developed decision-making skills • Excellent and strong communication skills • Able to multitask and fast learner • Attention to detail with experience in accurate documenting & reporting • Customer Support/Engagement • Resilient and professional