Thierry PetrensFounder Kleptika Cxo Transition Manager Email & Phone Number | Customer Experience Performance expert, Artificial Intelligence passionate I'm a passionate entrepreneur dedicated to Customer Experience Performance and Artificial Intelligence, with 30 years of progressive experience. My tour of duty includes the foundation of Kleptika, co-foundation of MySmallCommunity, and many years working for some of the largest system integrators, for 2 of the Big 5 Customer Service Providers, and building customer service operations for large accounts in Banking and Telecom sectors. I specialize in creating, incubating, and growing successful projects for Customer focused organizations by creating an innovative and agile ecosystem of People, Process and Technology. I have a strong track record in Europe, Middle-East and Africa regions in designing and delivering strategic services related to developing the Customer Experience vision, bringing innovation while leveraging on skills and potentials of industries leaders. I also offer advisory to support managers on how to leverage their human capital and recruitment, while utilizing cost-efficient technologies.

Thierry PetrensFounder Kleptika Cxo Transition Manager

Customer Experience Performance expert, Artificial Intelligence passionate I'm a passionate entrepr...
France

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Thierry PetrensFounder Kleptika Cxo Transition Manager’s Email t.petrens@kleptika.com

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Thierry PetrensFounder Kleptika Cxo Transition Manager’s Location France

Thierry PetrensFounder Kleptika Cxo Transition Manager’s Current Industry Freelance Kleptika

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Work Experience

Freelance

Transition Manager

2024-02-01 00:00:00 - Present

Kleptika

Founder - CEO

2015-12-01 00:00:00 - Present

Blue Mena

Strategic Growth & Performance

2009-01-01 00:00:00 - 2015-12-01 00:00:00

Transcom Worldwide

Operation Solutions Manager

2007-06-01 00:00:00 - 2009-12-01 00:00:00

Orange Business Services

Solutions Manager

2006-06-01 00:00:00 - 2007-06-01 00:00:00

Amala

Founder

2005-04-01 00:00:00 - 2006-05-01 00:00:00

Altitude Software

Presales Manager EMEA

2000-01-01 00:00:00 - 2005-03-01 00:00:00

Datapoint

Presales Manager

1995-11-01 00:00:00 - 1999-12-01 00:00:00

Electrolux Simon Metropole

IT Manager

1989-12-01 00:00:00 - 1995-10-01 00:00:00

National French Education

Certified Professor

1982-09-01 00:00:00 - 1989-08-01 00:00:00

Skills

No Skills Available

Languages

No Languages Available

FAQ About Thierry PetrensFounder Kleptika Cxo Transition Manager

Thierry PetrensFounder Kleptika Cxo Transition Manager is located at
France

Thierry PetrensFounder Kleptika Cxo Transition Manager is a Customer Experience Performance expert, Artificial Intelligence passionate I'm a passionate entrepreneur dedicated to Customer Experience Performance and Artificial Intelligence, with 30 years of progressive experience. My tour of duty includes the foundation of Kleptika, co-foundation of MySmallCommunity, and many years working for some of the largest system integrators, for 2 of the Big 5 Customer Service Providers, and building customer service operations for large accounts in Banking and Telecom sectors. I specialize in creating, incubating, and growing successful projects for Customer focused organizations by creating an innovative and agile ecosystem of People, Process and Technology. I have a strong track record in Europe, Middle-East and Africa regions in designing and delivering strategic services related to developing the Customer Experience vision, bringing innovation while leveraging on skills and potentials of industries leaders. I also offer advisory to support managers on how to leverage their human capital and recruitment, while utilizing cost-efficient technologies.

Thierry PetrensFounder Kleptika Cxo Transition Manager currently works in the Freelance | Kleptika |

No Languages Available

Thierry PetrensFounder Kleptika Cxo Transition Manager has prior
experience in the following industries:
Blue Mena | Transcom Worldwide | Orange Business Services | Amala | Altitude Software | Datapoint | Electrolux Simon Metropole | National French Education

Thierry PetrensFounder Kleptika Cxo Transition Manager has the following professional experience:
Freelance | Kleptika | Blue Mena | Transcom Worldwide | Orange Business Services | Amala | Altitude Software | Datapoint | Electrolux Simon Metropole | National French Education