Terri Russell Email & Phone Number | Experienced Senior Technology and IT Operations Management with a demonstrated history of working in the IT services industry. Strong information technology professional with skills in IT Service Management, IT Strategy, Communications, Customer Relationship Management, and Service Desk. Excellent skills in IAM, Security, customer account management, delivering Key Performance Indicators , SLA’s, and process improvement.

Terri Russell

Experienced Senior Technology and IT Operations Management with a demonstrated history of working in...
Indianapolis, Indiana, United States

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Terri Russell’s Location Indianapolis, Indiana, United States

Terri Russell’s Current Industry Indiana University Health

Terri Russell’s Prior Industry Computacenter | Rcr Technology | Roche | Roche Diagnostics

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Data Operations Manager

2024-06-01 00:00:00 - Present

Senior Services Manager North America

2022-03-01 00:00:00 - 2024-06-01 00:00:00

IT Operations Manager

2019-07-01 00:00:00 - 2022-04-01 00:00:00

Manager Site IT Onsite Support

2014-12-01 00:00:00 - 2019-05-01 00:00:00

Manager FPAS Service Desk North Am

2012-10-01 00:00:00 - 2014-12-01 00:00:00

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Terri Russell is a Experienced Senior Technology and IT Operations Management with a demonstrated history of working in the IT services industry. Strong information technology professional with skills in IT Service Management, IT Strategy, Communications, Customer Relationship Management, and Service Desk. Excellent skills in IAM, Security, customer account management, delivering Key Performance Indicators , SLA’s, and process improvement.