Tejal Kataria Email & Phone Number | Result-oriented Professional with rich experience of over 26 years in multiple phases of Customer Service Operations, Strategic Business Planning, Learning & Development and Corporate Operations Senior Management Executive with exemplary performance in driving business growth, overcoming complex business & financial challenges Led business, revived brands and delivered sustained growth; achieved cost saving by initiating/developing e-learning processes for PAN India and ensuring adherence to all dot guidelines Enhanced organizational reach & market share by implementing the unconventional business strategy Consistently grown across the hierarchy, successfully delivered at senior to top-level positions by making high-stake decisions using experience-backed judgment, strong work-ethic and irreproachable integrity Devised strategies to ensure smooth business operations, attainment of top-line/ bottom-line profitability and improvement of CSI scores Spearheaded the overhaul of customer segmentation, customer servicing and communications strategies that helped the brand to connect more emotively to consumers and increase loyalty Currently, managing the National Role of Head – Sales Training (Payments Business) with an objective to ensure complete awareness of products/process/policy/compliance & strategic initiatives at grass root level and with a focus to positively impact business objectives People-based management style coupled with the zeal to motivate peak individual performances with exceptional leadership skills

Tejal Kataria

Result-oriented Professional with rich experience of over 26 years in multiple phases of Customer Se...
Mumbai, Maharashtra, India

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Tejal Kataria’s Email tejal.kataria@hdfcbank.com

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Tejal Kataria’s Location Mumbai, Maharashtra, India

Tejal Kataria’s Current Industry Hdfc Bank

Tejal Kataria’s Prior Industry Citi Bank | Elbee Express

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Work Experience

Hdfc Bank

Head Sales Training

2015-06-01 00:00:00 - Present

Citi Bank

Team Leader

2003-02-01 00:00:00 - 2008-04-01 00:00:00

Elbee Express

Sr Customer Service Executive

2001-12-01 00:00:00 - 2003-02-01 00:00:00

Skills

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Languages

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FAQ About Tejal Kataria

Tejal Kataria is located at
Mumbai, Maharashtra, India

Tejal Kataria is a Result-oriented Professional with rich experience of over 26 years in multiple phases of Customer Service Operations, Strategic Business Planning, Learning & Development and Corporate Operations Senior Management Executive with exemplary performance in driving business growth, overcoming complex business & financial challenges Led business, revived brands and delivered sustained growth; achieved cost saving by initiating/developing e-learning processes for PAN India and ensuring adherence to all dot guidelines Enhanced organizational reach & market share by implementing the unconventional business strategy Consistently grown across the hierarchy, successfully delivered at senior to top-level positions by making high-stake decisions using experience-backed judgment, strong work-ethic and irreproachable integrity Devised strategies to ensure smooth business operations, attainment of top-line/ bottom-line profitability and improvement of CSI scores Spearheaded the overhaul of customer segmentation, customer servicing and communications strategies that helped the brand to connect more emotively to consumers and increase loyalty Currently, managing the National Role of Head – Sales Training (Payments Business) with an objective to ensure complete awareness of products/process/policy/compliance & strategic initiatives at grass root level and with a focus to positively impact business objectives People-based management style coupled with the zeal to motivate peak individual performances with exceptional leadership skills