Tasos Papadopoulos Email & Phone Number | PERSONAL SUMMARY • Dually-skilled accomplished professional with 7+ years of experience in Technical Support and 2+ years as a Network Engineer with reputed organizations. Experience in supporting ADSL, DNS, WAN, LAN, WiFi and Cisco Switches/Routers and Microsoft Office applications issues. • Highly confident working in fast paced, demanding production environments, self-motivated with an analytical thinking and strong sense of SLAs. • Proven ability to increase customer satisfaction and retention rates, reduce overall OPEX and provide efficiency by automating, documentation and mentoring 1st line support members. • Very trainable, confident individual, able to clearly understand problems and find positive solutions through the utilization of troubleshooting, critical thinking, teamwork and communication within multiple teams. CAREER OBJECTIVE • Seeking middle level assignments in Network Engineering at a 2nd line network support role with an esteemed organization in the IT sector. • Committed to succeed and optimize my performance within the above role through constant exposure to new daily problems and tickets and drive my career towards 3rd line network support. TECHNICAL SKILLS • OSI, TCP/IP Protocol Stack and IP addressing • Layer 3 Routing Protocols (OSPF,RIP,BGP, EIGRP) &  Cisco IOS installation/upgrade • Layer 2 Protocols (STP, Frame Relay, VTP) • Internet Technologies (ADSL, DHCP, DNS, SMTP) • WiFi 802.11 b/g/n & hardware (WLC 5550 & Cisco AP) • Cisco hardware (Switches L2 C2960-L3 C3750 also Dell S4000, Routers C2800-C3560-C4506-C6509) • Understanding/basic exposure to security technologies & hardware (ASA 5550, Watchguard Firebox (IDS), F5, ISA, NAC, TACACS) • Tools: Monitoring (Spectrum, PRTG, Nagios), Asset management (Cisco Prime), Network (Putty, Wireshark), • CRM (Service now, Sysaid, Remedy, Salesforce) • Other hardware : Console (Avocent Cyclades), • Other technologies: DSL (DSLAM/Alcatel), HTML/XML/CSS

Tasos Papadopoulos

PERSONAL SUMMARY • Dually-skilled accomplished professional with 7+ years of experience in Technica...
Metaswitch Networks, London, United Kingdom

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Tasos Papadopoulos’s Email tasos.papadopoulos@metaswitch.com

Tasos Papadopoulos’s Phone Numbers +44 20 8366 ****

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Tasos Papadopoulos’s Location Metaswitch Networks, London, United Kingdom

Tasos Papadopoulos’s Current Industry Microsoft

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Work Experience

Microsoft

Network Engineer

2020-07-01T00:00:00.000Z - Present

Metaswitch Networks

Network Engineer

2017-06-01T00:00:00.000Z - 2020-07-01T00:00:00.000Z

Ravensbourne College

Network Engineer

2016-04-01T00:00:00.000Z - 2017-02-01T00:00:00.000Z

Societe Generale

Junior Network Engineer

2014-04-01T00:00:00.000Z - 2016-02-01T00:00:00.000Z

Sky

Tier 3 Broadband and Voice Specialist

2011-10-01T00:00:00.000Z - 2014-03-01T00:00:00.000Z

Mr Site

Hosting Support Engineer

2009-06-01T00:00:00.000Z - 2011-10-01T00:00:00.000Z

-

Family Break period

2008-09-01T00:00:00.000Z - 2009-06-01T00:00:00.000Z

Tiscali

2nd Line Cable Service Provisioning Associate

2008-04-01T00:00:00.000Z - 2008-09-01T00:00:00.000Z

Pipex Communications

1st/2nd Line Technical Support

2006-11-01T00:00:00.000Z - 2008-04-01T00:00:00.000Z

Citizens Advice Bureau

Volunteer IT Support

2006-06-01T00:00:00.000Z - 2006-11-01T00:00:00.000Z

Skills

No Skills Available

Languages

No Languages Available

FAQ About Tasos Papadopoulos

Tasos Papadopoulos is located at
Metaswitch Networks, London, United Kingdom

Tasos Papadopoulos is a PERSONAL SUMMARY • Dually-skilled accomplished professional with 7+ years of experience in Technical Support and 2+ years as a Network Engineer with reputed organizations. Experience in supporting ADSL, DNS, WAN, LAN, WiFi and Cisco Switches/Routers and Microsoft Office applications issues. • Highly confident working in fast paced, demanding production environments, self-motivated with an analytical thinking and strong sense of SLAs. • Proven ability to increase customer satisfaction and retention rates, reduce overall OPEX and provide efficiency by automating, documentation and mentoring 1st line support members. • Very trainable, confident individual, able to clearly understand problems and find positive solutions through the utilization of troubleshooting, critical thinking, teamwork and communication within multiple teams. CAREER OBJECTIVE • Seeking middle level assignments in Network Engineering at a 2nd line network support role with an esteemed organization in the IT sector. • Committed to succeed and optimize my performance within the above role through constant exposure to new daily problems and tickets and drive my career towards 3rd line network support. TECHNICAL SKILLS • OSI, TCP/IP Protocol Stack and IP addressing • Layer 3 Routing Protocols (OSPF,RIP,BGP, EIGRP) &  Cisco IOS installation/upgrade • Layer 2 Protocols (STP, Frame Relay, VTP) • Internet Technologies (ADSL, DHCP, DNS, SMTP) • WiFi 802.11 b/g/n & hardware (WLC 5550 & Cisco AP) • Cisco hardware (Switches L2 C2960-L3 C3750 also Dell S4000, Routers C2800-C3560-C4506-C6509) • Understanding/basic exposure to security technologies & hardware (ASA 5550, Watchguard Firebox (IDS), F5, ISA, NAC, TACACS) • Tools: Monitoring (Spectrum, PRTG, Nagios), Asset management (Cisco Prime), Network (Putty, Wireshark), • CRM (Service now, Sysaid, Remedy, Salesforce) • Other hardware : Console (Avocent Cyclades), • Other technologies: DSL (DSLAM/Alcatel), HTML/XML/CSS

Tasos Papadopoulos currently works in the Microsoft |

No Languages Available

Tasos Papadopoulos has prior
experience in the following industries:
Metaswitch Networks | Ravensbourne College | Societe Generale | Sky | Mr Site | - | Tiscali | Pipex Communications | Citizens Advice Bureau

Tasos Papadopoulos has the following professional experience:
Microsoft | Metaswitch Networks | Ravensbourne College | Societe Generale | Sky | Mr Site | - | Tiscali | Pipex Communications | Citizens Advice Bureau