Tania Beaumont Email & Phone Number | Experienced process driven professional with comprehensive experience in various industries as a Customer Success and Customer Experience Manager in B2B, B2C and D2C environments (last 10 years at senior level). I am passionate about capturing the Voice of the Customer and leveraging my strong analytical abilities and experience in data-driven decision making. I am a strong people manager that leads by example by demonstrating strong self-management skills and a sense of urgency to lead CS teams to drive overall customer product adoption, education, advocate for customers’ success, and mitigate risk of customer churn. My definitive strength is driving change, inspiring, and developing people to enable them to deliver a fantastic experience for the customer I have a propensity for fast relationship building to bridge the gap between sales, operations, marketing and customer support. My commercial awareness along with sales effectiveness experience gives me the ability to re-sell and up-sell value propositions. I have excellent customer communication skills over the phone, e-mail, web conferencing and in person and work well with internal and external teams, as well as remote team members and managers. Experienced in various CRM and ERP software such as Salesforce Cloud (super user), Microsoft Dynamics, Gorgios, Sales Logix as well as ERP’s including SAP and Oracle Fusion.

Tania Beaumont

Experienced process driven professional with comprehensive experience in various industries as a Cus...
Dubai, Dubai, United Arab Emirates

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Tania Beaumont’s Email tbeaumont@finehh.com

Tania Beaumont’s Phone Numbers

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Tania Beaumont’s Location Dubai, Dubai, United Arab Emirates

Tania Beaumont’s Current Industry Philip Morris International

Tania Beaumont’s Prior Industry Danfoss Fzco | Rockwell Automation

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Digital Transformation - Sales Operations

Present

Customer Care Operations Manager

2022-08-01 00:00:00 - Present

Customer Success Manager Mena

2016-03-01 00:00:00 - 2019-09-01 00:00:00

Customer Service Manager

2010-10-01 00:00:00 - 2015-11-01 00:00:00

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Tania Beaumont is a Experienced process driven professional with comprehensive experience in various industries as a Customer Success and Customer Experience Manager in B2B, B2C and D2C environments (last 10 years at senior level). I am passionate about capturing the Voice of the Customer and leveraging my strong analytical abilities and experience in data-driven decision making. I am a strong people manager that leads by example by demonstrating strong self-management skills and a sense of urgency to lead CS teams to drive overall customer product adoption, education, advocate for customers’ success, and mitigate risk of customer churn. My definitive strength is driving change, inspiring, and developing people to enable them to deliver a fantastic experience for the customer I have a propensity for fast relationship building to bridge the gap between sales, operations, marketing and customer support. My commercial awareness along with sales effectiveness experience gives me the ability to re-sell and up-sell value propositions. I have excellent customer communication skills over the phone, e-mail, web conferencing and in person and work well with internal and external teams, as well as remote team members and managers. Experienced in various CRM and ERP software such as Salesforce Cloud (super user), Microsoft Dynamics, Gorgios, Sales Logix as well as ERP’s including SAP and Oracle Fusion.