Tammy Dillow
I have over 20 years’ experience in Customer Service, 10 years in Call Center Quality, and over a de...
Phoenix, Phoenix, United States
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Tammy Dillow’s Email tammy.dillow@schwab.com
Social Media
Tammy Dillow’s Location Phoenix, Phoenix, United States
Tammy Dillow’s Current Industry Charles Schwab
Tammy Dillow’s Prior Industry Commonspirit Health | Dignity Health | Aetna | Schaller Anderson | At And T
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Work Experience
Charles Schwab
Knowledge Manager
2022-09-01 00:00:00 - Present
Commonspirit Health
Knowledge Base Analyst
2019-11-01 00:00:00 - 2022-09-01 00:00:00
Dignity Health
HR Quality Assurance Specialist
2015-03-01 00:00:00 - 2019-11-01 00:00:00
Aetna
Business Quality Analyst
2013-01-01 00:00:00 - 2013-07-01 00:00:00
Schaller Anderson
Telecommunication Assistant
2005-05-01 00:00:00 - 2007-10-01 00:00:00
At And T
Customer Service and Support Representative
1997-01-01 00:00:00 - 2005-03-01 00:00:00Skills
Languages
FAQ About Tammy Dillow
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Tammy Dillow is located at
Phoenix, Phoenix, United States -
Tammy Dillow is a I have over 20 years’ experience in Customer Service, 10 years in Call Center Quality, and over a decade of experience with Knowledge Management and documentation. My duties with Dignity Health have included Performance Metrics with a focus on Knowledge Management, with over 5 years of Knowledge Administration in the Dignity Health/ CommonSpirit Health HR Department as well as 2 years’ experience managing and maintaining the Knowledgebase with Dignity Health IT. My career has enabled me to implement, and work with many applications, such as ServiceNow, RightAnswers, and Tableau. I have created training for New Hire Customer Service Representatives, KCS Knowledge Management,. and Operational Call Center processes. • ServiceNow Knowledge Base Implementation and Administration • Advanced Verint and Calabrio user (call observation software) • Advanced Excel User • Expert user of Right Answers and ServiceNow Knowledge Management Tools • Advanced Tableau User • Intermediate HTML
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Tammy Dillow currently works in the Charles Schwab |
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No Languages Available
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Tammy Dillow has prior
experience in the following industries:
Commonspirit Health | Dignity Health | Aetna | Schaller Anderson | At And T -
Tammy Dillow has the following professional experience:
Charles Schwab | Commonspirit Health | Dignity Health | Aetna | Schaller Anderson | At And T -
You can view Tammy Dillow’s LinkedIn profile at LinkedIn URL
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Tammy Dillow’s work email
addresses are
tammy.dillow@schwab.com -
Charles Schwab |
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