T Srinivasan Email & Phone Number | Customer Experience Management professional with Seventeen plus years of diverse experience and Proven expertise in Operations and Service Delivery in reputed BPO's and in Product based Software companies. Proficient at designing and executing processes and practices across business operations to build the requisite performance standards on operational excellence, in sync with the corporate set parameters & motivating the team for achieving business and individual goals–bridging the gap between aspiration Vs result. Coach and build teams with the desired capabilities to drive results in a fast-paced and continually changing environment. Successful in developing, implementing, and executing strategic plans, formulating operational initiatives, to achieve world-class customer experience. A focused and systematic approach in driving vital program metrics without compromising on Quality is one of the key strengths of my deliverables.

T Srinivasan

Customer Experience Management professional with Seventeen plus years of diverse experience and Prov...
Vadodara, Vadodara, India

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T Srinivasan’s Location Vadodara, Vadodara, India

T Srinivasan’s Current Industry Automation Anywhere

T Srinivasan’s Prior Industry Automation Anywhere Software Pvt | Sai Infosystems | E4e Business Services Chennai | Sutherland Global Services

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Customer Support Manager

2022-10-01 00:00:00 - Present

Lead Technical Support - Automation Anywhere Software Pvt Ltd.

2011-09-01 00:00:00 - 2014-11-01 00:00:00

Sr.Manager Telecom

2009-07-01 00:00:00 - 2011-08-01 00:00:00

Assistant Manager - Operations

2007-07-01 00:00:00 - 2009-03-01 00:00:00

Group Leader

2002-01-01 00:00:00 - 2007-04-01 00:00:00

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T Srinivasan is a Customer Experience Management professional with Seventeen plus years of diverse experience and Proven expertise in Operations and Service Delivery in reputed BPO's and in Product based Software companies. Proficient at designing and executing processes and practices across business operations to build the requisite performance standards on operational excellence, in sync with the corporate set parameters & motivating the team for achieving business and individual goals–bridging the gap between aspiration Vs result. Coach and build teams with the desired capabilities to drive results in a fast-paced and continually changing environment. Successful in developing, implementing, and executing strategic plans, formulating operational initiatives, to achieve world-class customer experience. A focused and systematic approach in driving vital program metrics without compromising on Quality is one of the key strengths of my deliverables.

T Srinivasan has prior
experience in the following industries:
Automation Anywhere Software Pvt | Sai Infosystems | E4e Business Services Chennai | Sutherland Global Services

T Srinivasan has the following professional experience:
Automation Anywhere | Automation Anywhere Software Pvt | Sai Infosystems | E4e Business Services Chennai | Sutherland Global Services