Sydni Thompson Email & Phone Number | Driven by a zeal for transforming customer interactions into memorable experiences, I've forged a dynamic career path across high-impact roles in customer service and communications. At Southwest Airlines as a Customer Service Agent, I thrived in a fast-paced environment, handling over 50 inquiries daily and securing a 95% satisfaction rate through empathetic and effective service. My journey included significant achievements such as a notable increase in revenue from upselling and multiple accolades for my exceptional service quality, underscoring my commitment to not just meet but exceed performance expectations. My professional narrative continued to evolve at Uber Technologies and ONESchool Fellowship, where I honed my skills in customer communication strategies and content creation, respectively. These experiences sharpened my ability to leverage data-driven insights and cross-functional collaboration to substantially enhance customer retention and satisfaction. As I look to the future, I am eager to connect with like-minded professionals and organizations where I can contribute to and grow in delivering outstanding customer experiences. Let’s discuss how my background, skills, and passion for customer engagement can benefit your team.

Sydni Thompson

Driven by a zeal for transforming customer interactions into memorable experiences, I've forged a dy...
Greater Chicago Area, Greater Chicago Area, United States

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Sydni Thompson’s Email sydni@uber.com

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Sydni Thompson’s Location Greater Chicago Area, Greater Chicago Area, United States

Sydni Thompson’s Current Industry Pace Suburban Bus

Sydni Thompson’s Prior Industry Southwest Airlines | Uber | One School | Lovies Market | Spirit Airlines

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Work Experience

Pace Suburban Bus

Human Resources Receptionist

2024-06-01 00:00:00 - Present

Southwest Airlines

Customer Service Agent

2023-01-01 00:00:00 - 2023-12-01 00:00:00

Uber

Customer Communications Specialist

2022-05-01 00:00:00 - 2022-11-01 00:00:00

One School

Customer Experience Content Writer

2022-04-01 00:00:00 - 2022-08-01 00:00:00

Lovies Market

Communications Supervisor & E-Commerce Specialist

2020-10-01 00:00:00 - 2022-01-01 00:00:00

Spirit Airlines

Flight Attendant

2020-02-01 00:00:00 - 2021-11-01 00:00:00

Skills

No Skills Available

Languages

No Languages Available

FAQ About Sydni Thompson

Sydni Thompson is located at
Greater Chicago Area, Greater Chicago Area, United States

Sydni Thompson is a Driven by a zeal for transforming customer interactions into memorable experiences, I've forged a dynamic career path across high-impact roles in customer service and communications. At Southwest Airlines as a Customer Service Agent, I thrived in a fast-paced environment, handling over 50 inquiries daily and securing a 95% satisfaction rate through empathetic and effective service. My journey included significant achievements such as a notable increase in revenue from upselling and multiple accolades for my exceptional service quality, underscoring my commitment to not just meet but exceed performance expectations. My professional narrative continued to evolve at Uber Technologies and ONESchool Fellowship, where I honed my skills in customer communication strategies and content creation, respectively. These experiences sharpened my ability to leverage data-driven insights and cross-functional collaboration to substantially enhance customer retention and satisfaction. As I look to the future, I am eager to connect with like-minded professionals and organizations where I can contribute to and grow in delivering outstanding customer experiences. Let’s discuss how my background, skills, and passion for customer engagement can benefit your team.

Sydni Thompson currently works in the Pace Suburban Bus |

No Languages Available

Sydni Thompson has prior
experience in the following industries:
Southwest Airlines | Uber | One School | Lovies Market | Spirit Airlines

Sydni Thompson has the following professional experience:
Pace Suburban Bus | Southwest Airlines | Uber | One School | Lovies Market | Spirit Airlines