Swathi Shetty Email & Phone Number | My name is Swathi Shetty, a native of Thirthahalli, Shivamogga, Karnataka. In the year 2020, I completed my Bachelor's degree with a commendable CGPA of 8. Presently, I am employed as a Product Support Specialist, where I have amassed 3+ years of professional experience. As a Product Support Specialist, my duties entail providing support and assistance for one of our organization's vital products. My responsibilities include managing requests, access, incidents, licenses, and escalations for 7 major clients and over 100+ internal customers. I oversee the usage of numerous internal and third-party tools such as Box, Target Process, ServiceNow, and Workfront. Additionally, I have contributed to the development of knowledge-based articles, user guides, work instructions, and troubleshooting guides. I facilitate knowledge transfer sessions for new employees and provide technical training to our product support team. My strong work ethic and ability to thrive in demanding situations are crucial traits that I hold dear. My passion for building relationships and going above and beyond to assist customers is an integral part of my professional identity. As a professional, I am dedicated to providing exceptional customer service and achieving superior results. I am deeply interested in problem-solving and continually seek out new challenges to broaden my skills and knowledge in emerging technologies. I am a firm believer that learning is a lifelong journey, and I am constantly seeking out opportunities to push myself beyond my comfort zone. Embracing novel challenges and pursuing growth opportunities enable me to evolve both personally and professionally, and ultimately enhance my contributions to any team or organization I am a part of.

Swathi Shetty

My name is Swathi Shetty, a native of Thirthahalli, Shivamogga, Karnataka. In the year 2020, I compl...
Bengaluru, Bengaluru, India

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Swathi Shetty’s Email swathi.shetty@labcorp.com

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Swathi Shetty’s Location Bengaluru, Bengaluru, India

Swathi Shetty’s Current Industry Labcorp Drug Developement

Swathi Shetty’s Prior Industry Impeedcraft Technosol

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Work Experience

Labcorp Drug Developement

Product Support Specialist

2023-05-01 00:00:00 - Present

Impeedcraft Technosol

Web Designer Intern

2019-07-01 00:00:00 - 2019-08-01 00:00:00

Skills

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FAQ About Swathi Shetty

Swathi Shetty is located at
Bengaluru, Bengaluru, India

Swathi Shetty is a My name is Swathi Shetty, a native of Thirthahalli, Shivamogga, Karnataka. In the year 2020, I completed my Bachelor's degree with a commendable CGPA of 8. Presently, I am employed as a Product Support Specialist, where I have amassed 3+ years of professional experience. As a Product Support Specialist, my duties entail providing support and assistance for one of our organization's vital products. My responsibilities include managing requests, access, incidents, licenses, and escalations for 7 major clients and over 100+ internal customers. I oversee the usage of numerous internal and third-party tools such as Box, Target Process, ServiceNow, and Workfront. Additionally, I have contributed to the development of knowledge-based articles, user guides, work instructions, and troubleshooting guides. I facilitate knowledge transfer sessions for new employees and provide technical training to our product support team. My strong work ethic and ability to thrive in demanding situations are crucial traits that I hold dear. My passion for building relationships and going above and beyond to assist customers is an integral part of my professional identity. As a professional, I am dedicated to providing exceptional customer service and achieving superior results. I am deeply interested in problem-solving and continually seek out new challenges to broaden my skills and knowledge in emerging technologies. I am a firm believer that learning is a lifelong journey, and I am constantly seeking out opportunities to push myself beyond my comfort zone. Embracing novel challenges and pursuing growth opportunities enable me to evolve both personally and professionally, and ultimately enhance my contributions to any team or organization I am a part of.