Swaroopa Rani Email & Phone Number | • Semi- Technical support for licensing, End to End Order processing. Order processing in CRM, (Order processing for APAC). • Dealt with Billing issues, Account creations in CRM as per customer requests. • Need to ensure that the TAT and Accuracy targets are met. • Identifies process improvement opportunities at a process level • Ensure adherence to all internal / external processes defined • Demonstrate expertise in the specific areas • Share knowledge gained/best practices with team • Partner Engagement (Communication and relationship building with the Onshore Team, SME) • Participation in Onshore/Offshore Team meetings, Trainings, Conference Calls • Undertake self-development activities and take ownership for career • Effectively collaborate across the team to ensure that problems are not repeated by team members and also to ensure that best practices are followed by all team members • Ensures no slippages on transactions taken up for financial impacting processes/actions • Ensures prompt completion of trainings and all mandatory training programs.

Swaroopa Rani

• Semi- Technical support for licensing, End to End Order processing. Order processing in CRM, (Orde...
Bengaluru, Bengaluru, India

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Swaroopa Rani’s Phone Numbers +1 800-711-****

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Swaroopa Rani’s Location Bengaluru, Bengaluru, India

Swaroopa Rani’s Current Industry Thermo Fisher Scientific

Swaroopa Rani’s Prior Industry

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Order Management Representative

2017-11-01 00:00:00 - Present

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Swaroopa Rani is a • Semi- Technical support for licensing, End to End Order processing. Order processing in CRM, (Order processing for APAC). • Dealt with Billing issues, Account creations in CRM as per customer requests. • Need to ensure that the TAT and Accuracy targets are met. • Identifies process improvement opportunities at a process level • Ensure adherence to all internal / external processes defined • Demonstrate expertise in the specific areas • Share knowledge gained/best practices with team • Partner Engagement (Communication and relationship building with the Onshore Team, SME) • Participation in Onshore/Offshore Team meetings, Trainings, Conference Calls • Undertake self-development activities and take ownership for career • Effectively collaborate across the team to ensure that problems are not repeated by team members and also to ensure that best practices are followed by all team members • Ensures no slippages on transactions taken up for financial impacting processes/actions • Ensures prompt completion of trainings and all mandatory training programs.