Sven Zika Email & Phone Number | General Manager (2012-2013) Sales & Reservation Manager (2009-2011) Lolei Travel (Cambodia), Siem Reap / Angkor, Cambodia • Directed overall company operations • Responded to emergencies and other issues involving guests, employees or the facility • Managed enquires and bookings for all agents and private clients • Created tailor-made programs and priced them according to market standards • Lead customer relations and customer service • Oversaw new customer acquisition • Attended travel fairs in Cambodia and overseas • Designed and developed new products to align with market demand • Performed site inspections and quality control • Maintained company web site • Recruited new employees. Phnom Penh & Ho Chi Minh City: 2016-2018 London: 2014-2016 Phnom Penh: 2013-2014 • Organized and managed sales, press and trade events (WTM, ITB, PURE, ITE, TTM, PATA) • Acquired new agents and increased business with existing partners • Worked closely with owner/founder and operations department to introduce new products/cruises • Responsible for contracting and designing pre/post tours for cruises in Cambodia, Vietnam, Myanmar, Laos, Thailand, China and India • Designed and quoted tailor-made pre/post tours for FIT and GIT • Led and delivered agent support and training • Oversaw handling of charters, series, groups, VIPs • Coordinated customer complaints and comments • Developed web content at pandaw.com • Delivered market research and competitor evaluations • Managed remote reservation staff in Ho Chi Minh City and Yangon offices • Interviewed, hired and trained new staff. • Responsible for agency marketing activities • Provided in-person and telecommunication advise to clients • Acquired new clients and maintained existing database • Customized individual and package holidays, including plane, train and ship tickets. • Provided sales support for all travel agent accounts in Germany, Switzerland, Austria and Eastern Europe • Managed AlliedTPro's biggest account • Specialized in USA product and brochure support for agents. • Provided in-person and telecommunication advise to clients • Acquired new clients and maintained existing database • Customized individual and package holidays, including plane, train and ship tickets.

Sven Zika

General Manager (2012-2013) Sales & Reservation Manager (2009-2011) Lolei Travel (Cambodia), Siem Re...
Cambodia

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Sven Zika’s Location Cambodia

Sven Zika’s Current Industry Grasshopper Adventures

Sven Zika’s Prior Industry Pandaw River Expeditions | Lolei Travel Cambodia | Kuoni | AlliedTPro

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Work Experience

Grasshopper Adventures

Sales Manager

2019-01-01 00:00:00 - Present

Pandaw River Expeditions

Sales & Marketing Manager Phnom Penh & London Office

2013-05-01 00:00:00 - 2018-06-01 00:00:00

Lolei Travel Cambodia

General Manager

2009-11-01 00:00:00 - 2013-04-01 00:00:00

Kuoni

Assistant Branch Manager& Marketing Coordinator Helvetic Tours Zurich

2007-01-01 00:00:00 - 2008-12-01 00:00:00

AlliedTPro

Inside Sales Manager

2005-07-01 00:00:00 - 2006-12-01 00:00:00

Skills

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Languages

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FAQ About Sven Zika

Sven Zika is located at
Cambodia

Sven Zika is a General Manager (2012-2013) Sales & Reservation Manager (2009-2011) Lolei Travel (Cambodia), Siem Reap / Angkor, Cambodia • Directed overall company operations • Responded to emergencies and other issues involving guests, employees or the facility • Managed enquires and bookings for all agents and private clients • Created tailor-made programs and priced them according to market standards • Lead customer relations and customer service • Oversaw new customer acquisition • Attended travel fairs in Cambodia and overseas • Designed and developed new products to align with market demand • Performed site inspections and quality control • Maintained company web site • Recruited new employees. Phnom Penh & Ho Chi Minh City: 2016-2018 London: 2014-2016 Phnom Penh: 2013-2014 • Organized and managed sales, press and trade events (WTM, ITB, PURE, ITE, TTM, PATA) • Acquired new agents and increased business with existing partners • Worked closely with owner/founder and operations department to introduce new products/cruises • Responsible for contracting and designing pre/post tours for cruises in Cambodia, Vietnam, Myanmar, Laos, Thailand, China and India • Designed and quoted tailor-made pre/post tours for FIT and GIT • Led and delivered agent support and training • Oversaw handling of charters, series, groups, VIPs • Coordinated customer complaints and comments • Developed web content at pandaw.com • Delivered market research and competitor evaluations • Managed remote reservation staff in Ho Chi Minh City and Yangon offices • Interviewed, hired and trained new staff. • Responsible for agency marketing activities • Provided in-person and telecommunication advise to clients • Acquired new clients and maintained existing database • Customized individual and package holidays, including plane, train and ship tickets. • Provided sales support for all travel agent accounts in Germany, Switzerland, Austria and Eastern Europe • Managed AlliedTPro's biggest account • Specialized in USA product and brochure support for agents. • Provided in-person and telecommunication advise to clients • Acquired new clients and maintained existing database • Customized individual and package holidays, including plane, train and ship tickets.