Sven Trautmann Email & Phone Number | I'm a seasoned leader in Customer Success and Account Management with a passion for driving customer outcomes and solving complex problems. With over 15+ years of experience in the field, I've honed my skills as a strategic thinker, leader & coach, relationship builder, and process creator. This has helped me successfully build, scale, and lead effective CSM teams in fast paced and high growth environments. In my leadership roles, I've led high-performing teams supporting customers with a total book of business over 50M ACV. My strategic approach and leadership resulted in impressive renewal rates of 95%+ and net revenue retention (NRR) exceeding 130% in consecutive quarters. This was achieved by fostering strong relationships with my CSM teams, Sales teams, and our customers, building repeatable processes to enable CSMs to help customers gain full product adoption, and delivering measurable business value that exceeded customer expectations. My expertise extends to establishing valuable partnerships with cross-functional teams (Sales, Product, etc) to ensure seamless collaboration towards shared goals. I have a proven track record of turning around at-risk relationships by developing effective account retention and renewal strategies. As a leader of Customer Success teams, my focus is on coaching and guiding CSMs to deliver best-in-class customer experiences while driving sustainable growth through strategic initiatives. My ability to understand complex business problems allows me to help enable my teams to create tailored solutions that deliver real measurable impact. If you're looking for someone who can build and drive your customer success strategy forward, while leading CSMs to retain revenue and position expansion opportunities, let's connect!

Sven Trautmann

I'm a seasoned leader in Customer Success and Account Management with a passion for driving customer...
Dallas, Texas, United States

*50 free lookup(s) per month.

No credit card required.

Sven Trautmann’s Email strautmann@hashicorp.com

Sven Trautmann’s Phone Numbers

Get SVEN’s Phone Number (For Free)

Social Media

Sven Trautmann’s Location Dallas, Texas, United States

Sven Trautmann’s Current Industry Grafana Labs

Not the Sven Trautmann you were looking for?

Find accurate emails & phone numbers for over 700M professionals.

Work Experience

Grafana Labs

Manager, Customer Success

2024-07-01 00:00:00 - Present

Wiz

Manager, Customer Success

2023-01-01 00:00:00 - 2024-05-01 00:00:00

Hashicorp

Regional Manager, Customer Success

2022-01-01 00:00:00 - 2023-01-01 00:00:00

Ntt Data

Customer Success Manager

2020-01-01 00:00:00 - 2021-01-01 00:00:00

Wageworks

Sr. Manager, Leadership Development Program

2019-01-01 00:00:00 - 2019-01-01 00:00:00

Cisco

Global Program Manager

2014-01-01 00:00:00 - 2017-01-01 00:00:00

Cisco Systems

Project Manager

2010-01-01 00:00:00 - 2014-01-01 00:00:00

Morgan Stanley

Financial Advisor

2006-01-01 00:00:00 - 2006-01-01 00:00:00

Skills

No Skills Available

Languages

No Languages Available

FAQ About Sven Trautmann

Sven Trautmann is located at
Dallas, Texas, United States

Sven Trautmann is a I'm a seasoned leader in Customer Success and Account Management with a passion for driving customer outcomes and solving complex problems. With over 15+ years of experience in the field, I've honed my skills as a strategic thinker, leader & coach, relationship builder, and process creator. This has helped me successfully build, scale, and lead effective CSM teams in fast paced and high growth environments. In my leadership roles, I've led high-performing teams supporting customers with a total book of business over 50M ACV. My strategic approach and leadership resulted in impressive renewal rates of 95%+ and net revenue retention (NRR) exceeding 130% in consecutive quarters. This was achieved by fostering strong relationships with my CSM teams, Sales teams, and our customers, building repeatable processes to enable CSMs to help customers gain full product adoption, and delivering measurable business value that exceeded customer expectations. My expertise extends to establishing valuable partnerships with cross-functional teams (Sales, Product, etc) to ensure seamless collaboration towards shared goals. I have a proven track record of turning around at-risk relationships by developing effective account retention and renewal strategies. As a leader of Customer Success teams, my focus is on coaching and guiding CSMs to deliver best-in-class customer experiences while driving sustainable growth through strategic initiatives. My ability to understand complex business problems allows me to help enable my teams to create tailored solutions that deliver real measurable impact. If you're looking for someone who can build and drive your customer success strategy forward, while leading CSMs to retain revenue and position expansion opportunities, let's connect!

Sven Trautmann currently works in the Grafana Labs |

No Languages Available

Sven Trautmann has prior
experience in the following industries:
Wiz | Hashicorp | Ntt Data | Wageworks | Cisco | Cisco Systems | Morgan Stanley

Sven Trautmann has the following professional experience:
Grafana Labs | Wiz | Hashicorp | Ntt Data | Wageworks | Cisco | Cisco Systems | Morgan Stanley