Susanne Jaklin Email & Phone Number | Program Management Leader passionate about Customer Success and GTM enablement. Results driven Design Thinker and Innovator with extensive experience developing and operationalizing new programs and services at scale. Data driven, leveraging KPIs, voice of customer, and best practices to inform systems and process improvements. Team builder, trusted by staff, colleagues and executives. Worked and lived in Germany, France and the US. Portfolio / Program Management - Change Management - Customer Success - Enablement - Operational Effectiveness - Business Process Improvement - Team Management

Susanne Jaklin

Program Management Leader passionate about Customer Success and GTM enablement. Results driven Desi...
Lafayette, California, United States

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Susanne Jaklin’s Location Lafayette, California, United States

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Susanne Jaklin’s Prior Industry Wind River | Old World Industries Splitfire | Sadaps Bardahl

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Director, Customer Success Projects

2019-10-01 00:00:00 - Present

Director, Customer Success Enablement & Training

2015-01-01 00:00:00 - 2019-10-01 00:00:00

Director, International Sales and Marketing

1993-01-01 00:00:00 - 2001-01-01 00:00:00

International Operations Manager

1990-01-01 00:00:00 - 1993-01-01 00:00:00

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Susanne Jaklin is a Program Management Leader passionate about Customer Success and GTM enablement. Results driven Design Thinker and Innovator with extensive experience developing and operationalizing new programs and services at scale. Data driven, leveraging KPIs, voice of customer, and best practices to inform systems and process improvements. Team builder, trusted by staff, colleagues and executives. Worked and lived in Germany, France and the US. Portfolio / Program Management - Change Management - Customer Success - Enablement - Operational Effectiveness - Business Process Improvement - Team Management - Cross-functional Leadership