Surekha Pokharkar
Was heading a largest vertical of business that is Banking contributing 70% of the revenue
Managed...
Mumbai, Mumbai, India
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Surekha Pokharkar’s Email surekha.pokharkar@ironmountain.com
Social Media
Surekha Pokharkar’s Location Mumbai, Mumbai, India
Surekha Pokharkar’s Current Industry Iron Mountain
Surekha Pokharkar’s Prior Industry Recall | Expressit Logistics Worldwide | Elbee Express | Trackmail | Owens Corning
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Work Experience
Iron Mountain
Global CARE Project Lead
2022-02-01 00:00:00 - Present
Recall
Project Manager / Impact Leader- PAN India
2009-12-01 00:00:00 - 2021-12-01 00:00:00
Expressit Logistics Worldwide
Customer Service Manager
2005-09-01 00:00:00 - 2009-10-01 00:00:00
Elbee Express
Senior Executive - Customer Service
2003-01-01 00:00:00 - 2003-10-01 00:00:00
Trackmail
Customer E - Service Representative
1999-11-01 00:00:00 - 2002-03-01 00:00:00
Owens Corning
Purchase Executive
1997-12-01 00:00:00 - 1999-10-01 00:00:00Skills
Languages
FAQ About Surekha Pokharkar
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Surekha Pokharkar is located at
Mumbai, Mumbai, India -
Surekha Pokharkar is a Was heading a largest vertical of business that is Banking contributing 70% of the revenue Managed teams at PAN INDIA level Expertise with cross functional role/experience-Sales, Account Management, Invoicing, Customer Service, Operations, Marketing, Project Management, Quality & Six sigma Owner of Six Sigma Green Belt certification. Successful completion of Sales Effectiveness project Successfully implemented and drive the culture of Continuous Improvement/Lean Six Sigma Established and streamlined the Customer Care Process at PAN INDIA level 100 thousand dollars of cost saving and revenue was achieved through IMPACT and Daily Continuous Improvement program Six Sigma Training to the staff the result of which,115 thousand dollars of additional revenue was clocked in through Yellow Belt project of Cross Selling and 100 thousand dollars of additional revenue through Yellow belt project of Annual Price Increase and Timely renewal Was a part of Sustainable profitable growth objective Led the marketing initiatives which helped to clock in 25 thousand dollar revenue Increased Customer Satisfaction Index from 87% to 98% Successful Implementation of CRM software –Salesforce.com for Customer care at PAN INDIA level Monitoring of Salesforce.com for PAN INDIA Sales & Account Managers Successfully completed & implemented Automate Billing system Generation of Performance and Productivity templates for Operations, CARE and Sales Imparted training to Sales, Customer Care and Operations team
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Surekha Pokharkar currently works in the Iron Mountain |
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No Languages Available
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Surekha Pokharkar has prior
experience in the following industries:
Recall | Expressit Logistics Worldwide | Elbee Express | Trackmail | Owens Corning -
Surekha Pokharkar has the following professional experience:
Iron Mountain | Recall | Expressit Logistics Worldwide | Elbee Express | Trackmail | Owens Corning -
You can view Surekha Pokharkar’s LinkedIn profile at LinkedIn URL
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Surekha Pokharkar’s work email
addresses are
surekha.pokharkar@ironmountain.com -
Iron Mountain |
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