Sunil Konatham Email & Phone Number | ITIL V3 certified with over 16 years of experience in IT Service Management (ITIL), Major Incident/Incident Management combined with Application/Production Support experience under Managed Services.  Excellent skills in training and mentoring the team members right from recruitment.  Ability to take junior team members under the wings by being a mentor at all levels.  A self-motivated individual and an excellent team player with a belief in making a collaborative effort towards resolving all process and non-process issues proactively.  Excellent problem-solving skills with attention to detail.  Varied experience in Finance, Banking and Logistics operations with years of exposure.  Superior judgment, diplomacy, and tact with a willingness to speak up amid adversity.  Excellent composition skills -- ability to compose grammatically correct, concise, and accurate written or spoken information.  Ability to evaluate data, identify issues and make recommendations for quality improvement processes.  Proactive and analytical in identifying and communicating about problems as well as inter-departmental leadership, planning, coordination and problem-solving.

Sunil Konatham

ITIL V3 certified with over 16 years of experience in IT Service Management (ITIL), Major Incident/I...
Melbourne, Melbourne, Australia

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Sunil Konatham’s Email skonatham@hub24.com.au

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Sunil Konatham’s Location Melbourne, Melbourne, Australia

Sunil Konatham’s Current Industry Hub24

Sunil Konatham’s Prior Industry Wisetech Global | Barclays | Syntel

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Application Support Team Lead

2022-10-01 00:00:00 - Present

Technical Support Lead

2021-04-01 00:00:00 - 2022-10-01 00:00:00

Incident Manager

2013-02-01 00:00:00 - 2016-07-01 00:00:00

Application Support Lead

2006-06-01 00:00:00 - 2013-02-01 00:00:00

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Sunil Konatham is a ITIL V3 certified with over 16 years of experience in IT Service Management (ITIL), Major Incident/Incident Management combined with Application/Production Support experience under Managed Services.  Excellent skills in training and mentoring the team members right from recruitment.  Ability to take junior team members under the wings by being a mentor at all levels.  A self-motivated individual and an excellent team player with a belief in making a collaborative effort towards resolving all process and non-process issues proactively.  Excellent problem-solving skills with attention to detail.  Varied experience in Finance, Banking and Logistics operations with years of exposure.  Superior judgment, diplomacy, and tact with a willingness to speak up amid adversity.  Excellent composition skills -- ability to compose grammatically correct, concise, and accurate written or spoken information.  Ability to evaluate data, identify issues and make recommendations for quality improvement processes.  Proactive and analytical in identifying and communicating about problems as well as inter-departmental leadership, planning, coordination and problem-solving.