Sunder Rao Email & Phone Number | I have 8 years 11 months of experience as a Technical Specialist. I am currently working in HCL in Major Incident Management. I initiate the bridge calls for P1 Incidents, Create outage records, RCA for P1 and create problem for the P1. I do suppress the alerts as per the change request, I initiate CAB meetings for change requests and pending changes. I work on tools such as TAOS ( Ops view monitoring ), ALERT FIND ( Sending P1 notifications for clients ).I worked as Service delivery specialist in my previous organization, IBM for Incident Management. I have been certified in ITIL foundation.

Sunder Rao

I have 8 years 11 months of experience as a Technical Specialist. I am currently working in HCL in M...
Hyderabad, Hyderabad, India

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Sunder Rao’s Email sunder.rao@hcl.com

Sunder Rao’s Phone Numbers +91 78718 6****

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Sunder Rao’s Location Hyderabad, Hyderabad, India

Sunder Rao’s Current Industry Hcl Technologies

Sunder Rao’s Prior Industry Ibm | Ecentric Business Solutions | Convergent Communications

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Technical Specialist

Present

Technical Specialist

2021-07-01 00:00:00 - Present

Service Delivery Specialist

2015-12-01 00:00:00 - 2021-07-01 00:00:00

Executive Network Engineer

2014-10-01 00:00:00 - 2015-12-01 00:00:00

Network Support Executive

2013-12-01 00:00:00 - 2014-09-01 00:00:00

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Sunder Rao is a I have 8 years 11 months of experience as a Technical Specialist. I am currently working in HCL in Major Incident Management. I initiate the bridge calls for P1 Incidents, Create outage records, RCA for P1 and create problem for the P1. I do suppress the alerts as per the change request, I initiate CAB meetings for change requests and pending changes. I work on tools such as TAOS ( Ops view monitoring ), ALERT FIND ( Sending P1 notifications for clients ).I worked as Service delivery specialist in my previous organization, IBM for Incident Management. I have been certified in ITIL foundation.

Sunder Rao has prior
experience in the following industries:
Ibm | Ecentric Business Solutions | Convergent Communications

Sunder Rao has the following professional experience:
Hcl Enterprise | Hcl Technologies | Ibm | Ecentric Business Solutions | Convergent Communications