Sumit Narang Email & Phone Number | - A career driven management professional with over 15 years’ experience in Service Delivery, Customer Support, Escalation Management, Team Management as well in Service Industry. - Experienced in managing both low and high-severity incidents across the entire incident life-cycle in accordance with availability, resolution and restoration SLAs. - Always work towards continuous improvement of process and procedures. - Proficient at managing & leading teams for running successful process operations. - Possess excellent interpersonal, communication and organizational skills with proven abilities in team management, customer relationship management and planning.

Sumit Narang

- A career driven management professional with over 15 years’ experience in Service Delivery, Custom...
North Delhi, Delhi, India

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Sumit Narang’s Location North Delhi, Delhi, India

Sumit Narang’s Current Industry Dimension Data

Sumit Narang’s Prior Industry Hcl Services | Carrefour Wc And C | Ccs Computers | Wipro Infotech

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Service Delivery Manager

2018-02-01 00:00:00 - Present

Deputy Manager

2011-01-01 00:00:00 - 2017-10-01 00:00:00

Manger IT Infrastructure

2006-06-01 00:00:00 - 2010-12-01 00:00:00

Asst. Manager Support

2001-11-01 00:00:00 - 2006-05-01 00:00:00

it support

2000-01-01 00:00:00 - 2001-01-01 00:00:00

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Sumit Narang is a - A career driven management professional with over 15 years’ experience in Service Delivery, Customer Support, Escalation Management, Team Management as well in Service Industry. - Experienced in managing both low and high-severity incidents across the entire incident life-cycle in accordance with availability, resolution and restoration SLAs. - Always work towards continuous improvement of process and procedures. - Proficient at managing & leading teams for running successful process operations. - Possess excellent interpersonal, communication and organizational skills with proven abilities in team management, customer relationship management and planning.