Sujit H Email & Phone Number | A determined seasoned professional with 10+Experience in providing global technical and non technical support with a demonstrated history of working in the information technology and services industry. Hands on experience with storage products of EMC Vmax and HPE MSA , 3par and Remote support monitoring tools OneView, Infosight and driving case age backlog for team, and meeting team targets (CSAT, TTR, SLA) Involved in handling case escalations on both management and technical front. Involved in handling customer accounts and providing end to end support via Hpe my Room and MS teams. I hold rich experience in troubleshooting , hardware break fix, configuring, implementing and resolving operational problems. I possess a hands on experience and understanding of Networking and configuring Remote monitoring tools. Skilled in Requirements Analysis, Customer Relationship Management (CRM), Management, Project Management, Account management Have handled various project (Input quality, Output quality , SLA, case backlog) ITIL certified professional , Vmware VCP certified , ISM and Abstream certified professional Have basic knowledge on Vmware and Cloud (AWS).

Sujit H

A determined seasoned professional with 10+Experience in providing global technical and non technica...
Bengaluru, Bengaluru, India

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Sujit H’s Email sujit.h@hpe.com

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Sujit H’s Location Bengaluru, Bengaluru, India

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Sujit H’s Prior Industry Emc | Oracle

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Storage Deployment Engineer

Present

Senior Business Analyst

2014-05-01 00:00:00 - 2019-09-01 00:00:00

License Inventory And Reconciliation Specialist

2011-01-01 00:00:00 - 2014-05-01 00:00:00

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Sujit H is a A determined seasoned professional with 10+Experience in providing global technical and non technical support with a demonstrated history of working in the information technology and services industry. Hands on experience with storage products of EMC Vmax and HPE MSA , 3par and Remote support monitoring tools OneView, Infosight and driving case age backlog for team, and meeting team targets (CSAT, TTR, SLA) Involved in handling case escalations on both management and technical front. Involved in handling customer accounts and providing end to end support via Hpe my Room and MS teams. I hold rich experience in troubleshooting , hardware break fix, configuring, implementing and resolving operational problems. I possess a hands on experience and understanding of Networking and configuring Remote monitoring tools. Skilled in Requirements Analysis, Customer Relationship Management (CRM), Management, Project Management, Account management Have handled various project (Input quality, Output quality , SLA, case backlog) ITIL certified professional , Vmware VCP certified , ISM and Abstream certified professional Have basic knowledge on Vmware and Cloud (AWS).