Stuart Dunleavy Email & Phone Number | I am accountable for customer growth & retention marketing across AT&T Consumer Fiber, Internet Air & Mobility. Since 2020 I have designed, recruited, developed and lead teams that delivered 12 quarters of industry leading net add performance via churn, in the context of mobility & fiber EBITDA growth for AT&T. We operate world class base management programs. We deliver multi Bn in annualised ACV. Our strategy is digital first - empowering consumers with AI driven choice and proactive recommendations, supported by human assist where our talent secures best outcomes for the customer and the enterprise. As a graduate of the Wharton School Advanced Management Program, I bring over 20 years of experience and knowledge in the connectivity, consumer technology, and loyalty marketing industry to my role as the Head of Customer Marketing. I am a commercial leader. My core competencies include customer segmentation, analytics, and MarTech-enabled customer optimization, as well as integrated direct-to-consumer acquisition, growth, retention, and upsell/upgrade campaigns. I orchestrate over 2 billion unique customer contacts per year as part of digital-first lifecycle campaigns, leveraging social media, email, SMS, MMS, app, .com, and contact center channels. I have shared responsibility for the multi-billion-dollar AT&T consumer P&L through CLM/CRM programs. I am accountable for the design and execution of price/value targeting, CX, and value proposition strategies. I partner with cross-functional teams and stakeholders to create personalized offers and to enhance customer satisfaction and loyalty. My mission is to empower customers with the best connectivity solutions and experiences in the market.

Stuart Dunleavy

I am accountable for customer growth & retention marketing across AT&T Consumer Fiber, Internet Air...
1714 Whittier Avenue, Dallas, United States

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Stuart Dunleavy’s Email stuart.dunleavy@att.com

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Stuart Dunleavy’s Location 1714 Whittier Avenue, Dallas, United States

Stuart Dunleavy’s Current Industry At And T

Stuart Dunleavy’s Prior Industry Thales | Onair | British Airways

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Work Experience

At And T

Vice President

2024-08-01 00:00:00 - Present

Thales

Vice President

2010-02-01 00:00:00 - 2014-08-01 00:00:00

Onair

Head of Business Development

2000-05-01 00:00:00 - 2007-09-01 00:00:00

British Airways

Commercial Manager

1996-09-01 00:00:00 - 2000-05-01 00:00:00

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FAQ About Stuart Dunleavy

Stuart Dunleavy is located at
1714 Whittier Avenue, Dallas, United States

Stuart Dunleavy is a I am accountable for customer growth & retention marketing across AT&T Consumer Fiber, Internet Air & Mobility. Since 2020 I have designed, recruited, developed and lead teams that delivered 12 quarters of industry leading net add performance via churn, in the context of mobility & fiber EBITDA growth for AT&T. We operate world class base management programs. We deliver multi Bn in annualised ACV. Our strategy is digital first - empowering consumers with AI driven choice and proactive recommendations, supported by human assist where our talent secures best outcomes for the customer and the enterprise. As a graduate of the Wharton School Advanced Management Program, I bring over 20 years of experience and knowledge in the connectivity, consumer technology, and loyalty marketing industry to my role as the Head of Customer Marketing. I am a commercial leader. My core competencies include customer segmentation, analytics, and MarTech-enabled customer optimization, as well as integrated direct-to-consumer acquisition, growth, retention, and upsell/upgrade campaigns. I orchestrate over 2 billion unique customer contacts per year as part of digital-first lifecycle campaigns, leveraging social media, email, SMS, MMS, app, .com, and contact center channels. I have shared responsibility for the multi-billion-dollar AT&T consumer P&L through CLM/CRM programs. I am accountable for the design and execution of price/value targeting, CX, and value proposition strategies. I partner with cross-functional teams and stakeholders to create personalized offers and to enhance customer satisfaction and loyalty. My mission is to empower customers with the best connectivity solutions and experiences in the market.