Stephen Mcleod Email & Phone Number | I accepted the Voluntary Early Retirement Program (VERP) offer from SAP after a great run at the company. I started at SAP in 2000 responsible for selling services to large accounts in Eastern Canada and in 2003 I became the first Account Executive to achieve Winner’s Circle, the first year that Services sales was acknowledged. After 7 years in Sales, I shifted my focus to Operations, accepting the position of Services Deal Desk Partner for Canada, providing deal execution support to Services Sales. In this capacity, I continuously innovated and adapted this function, established myself as a Trusted Advisor and helped expand the role into the US. In 2015, I was promoted to Team Lead for North America, supporting deals in the US and Canada and was responsible for selecting, training and guiding new team members. In 2020, Customer Business Support (CBS) was established globally and I was chosen as Head of CBS Americas region managing Professional & Education Services and Premium Engagement deal support as well as Delivery Operations project support for North and South America. I am a well-respected manager, instrumental in driving the growth and success of my business with honesty, integrity, empathy and determination. I have a deep understanding of Services Sales and Delivery business operations with a proven track record as a reliable, collaborative and dedicated leader, adept at managing teams and working with people from all backgrounds. I am known for developing effective strategies and tactics to maximize efficiency and profitability and skilled in overseeing the implementation of policies and procedures for a diverse range of circumstances. Throughout my career I have always been passionate about helping customers achieve their goals and I get a great sense of satisfaction from developing employees, building teams, solving problems, and contributing to the growth of businesses. Core Skills: * Leadership * Communication * Decision making and problem solving * Ability to develop and implement individual and organizational goals * Project Management * Risk Management * Mentoring & Coaching

Stephen Mcleod

I accepted the Voluntary Early Retirement Program (VERP) offer from SAP after a great run at the com...
Montreal, Montreal, Canada

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Stephen Mcleod’s Email holdfast@videotron.ca

Stephen Mcleod’s Phone Numbers +49 6106 61****

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Stephen Mcleod’s Location Montreal, Montreal, Canada

Stephen Mcleod’s Current Industry To Be Determined

Stephen Mcleod’s Prior Industry Sap | Raymark Integrated Retail Systems | Beltron | Ferst Consultants

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Work Experience

To Be Determined

Member of SAP VERP

2024-05-01 00:00:00 - Present

Sap

Head of Field Business Support - Services (CBS) - Americas

2020-03-01 00:00:00 - 2024-04-01 00:00:00

Raymark Integrated Retail Systems

Vice President Professional Services

1996-09-01 00:00:00 - 2000-08-01 00:00:00

Beltron

Director US Operations/Senior Account Manager

1994-09-01 00:00:00 - 1996-08-01 00:00:00

Ferst Consultants

Vice President

1983-09-01 00:00:00 - 1994-08-01 00:00:00

Skills

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Languages

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FAQ About Stephen Mcleod

Stephen Mcleod is located at
Montreal, Montreal, Canada

Stephen Mcleod is a I accepted the Voluntary Early Retirement Program (VERP) offer from SAP after a great run at the company. I started at SAP in 2000 responsible for selling services to large accounts in Eastern Canada and in 2003 I became the first Account Executive to achieve Winner’s Circle, the first year that Services sales was acknowledged. After 7 years in Sales, I shifted my focus to Operations, accepting the position of Services Deal Desk Partner for Canada, providing deal execution support to Services Sales. In this capacity, I continuously innovated and adapted this function, established myself as a Trusted Advisor and helped expand the role into the US. In 2015, I was promoted to Team Lead for North America, supporting deals in the US and Canada and was responsible for selecting, training and guiding new team members. In 2020, Customer Business Support (CBS) was established globally and I was chosen as Head of CBS Americas region managing Professional & Education Services and Premium Engagement deal support as well as Delivery Operations project support for North and South America. I am a well-respected manager, instrumental in driving the growth and success of my business with honesty, integrity, empathy and determination. I have a deep understanding of Services Sales and Delivery business operations with a proven track record as a reliable, collaborative and dedicated leader, adept at managing teams and working with people from all backgrounds. I am known for developing effective strategies and tactics to maximize efficiency and profitability and skilled in overseeing the implementation of policies and procedures for a diverse range of circumstances. Throughout my career I have always been passionate about helping customers achieve their goals and I get a great sense of satisfaction from developing employees, building teams, solving problems, and contributing to the growth of businesses. Core Skills: * Leadership * Communication * Decision making and problem solving * Ability to develop and implement individual and organizational goals * Project Management * Risk Management * Mentoring & Coaching