Stephanie Walker

Stephanie Walker

Senior Analyst, Advisory Services, Customer Success
Detroit, Michigan, United States

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Work Experience

Verint

Senior Analyst, Customer Success

2019-05-01 - Present

Camarata Creative, LLC

Owner, Photographer, & Creator

2018-09-01 - Present

Ulliance, Inc.

Account Manager, HR Consulting

2016-09-01 - 2017-09-01

Logi-Serve

Independent Contractor, Client Services & Sales

2015-09-01 - 2016-08-01

Escalent

Research Associate, CX Analytics

2014-05-01 - 2015-09-01

Michigan Mutual Inc.

Intern, Human Resources and Organizational Development

2013-09-01 - 2014-04-01

TRW

Summer Intern, Human Resources

2013-04-01 - 2013-08-01

Skills

technology software information technology customer engagement optimization customer analytics engagement management workforce optimization contact center branch & backoffice operations video situation intelligence artificial intelligence chatbots automation compliance call center workforce engagement voice of the customer fraud intelligent selfservice boundless customer engagement engagement capacity cap customer capacity gap

Languages

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