Stephane Hebert Email & Phone Number | IT & Telecoms professional with 15 years’ experience in delivering exceptional service management for local and global network service providers. An enthusiastic individual with excellent communication and organisational skills, I am results driven and commercially focused, with proven service management and customer relationship skills. Combined with delivery and technical capabilities, these skills allow me to deliver excellence in a technology and business environment. • Solid background in full life cycle end to end customer focussed service management • Good WAN networking knowledge including MPLS, IPVPN, VoIP, Video Conferencing & Managed Services • Strong interpersonal and communication skills • ITIL Service Level Management Practitioner qualified

Stephane Hebert

IT & Telecoms professional with 15 years’ experience in delivering exceptional service management fo...
London, London, United Kingdom

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Stephane Hebert’s Phone Numbers +1 855-891-4083,+44 118 322 ****

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Stephane Hebert’s Location London, London, United Kingdom

Stephane Hebert’s Current Industry Lumen Technologies

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Senior Customer Support Manager

Present

Senior Customer Support Manager

2019-06-01 00:00:00 - Present

Senior Service Manager

2018-07-01 00:00:00 - 2019-01-01 00:00:00

Senior Customer Experience Manager

2013-06-01 00:00:00 - 2018-07-01 00:00:00

Senior Service Manager

2008-07-01 00:00:00 - 2013-05-01 00:00:00

Customer Service Associate

2005-05-01 00:00:00 - 2006-05-01 00:00:00

Account Manager

2004-03-01 00:00:00 - 2005-03-01 00:00:00

Customer Service Associate

2002-03-01 00:00:00 - 2004-02-01 00:00:00

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Stephane Hebert is a IT & Telecoms professional with 15 years’ experience in delivering exceptional service management for local and global network service providers. An enthusiastic individual with excellent communication and organisational skills, I am results driven and commercially focused, with proven service management and customer relationship skills. Combined with delivery and technical capabilities, these skills allow me to deliver excellence in a technology and business environment. • Solid background in full life cycle end to end customer focussed service management • Good WAN networking knowledge including MPLS, IPVPN, VoIP, Video Conferencing & Managed Services • Strong interpersonal and communication skills • ITIL Service Level Management Practitioner qualified

Stephane Hebert has prior
experience in the following industries:
Gtt | Interoute | Easynet | Easynet Global Services | Hewlett Packard | Equant

Stephane Hebert has the following professional experience:
Centurylink | Lumen Technologies | Gtt | Interoute | Easynet | Easynet Global Services | Hewlett Packard | Equant