Staci Kussin

Staci Kussin

Analyst Relations Lead
Cleveland, Ohio, United States

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Work Experience

Genesys

Senior Manager, Analyst and Influencer Relations

2022-06-01 - Present

Hyland

Analyst Relations Specialist

2014-03-01 - 2022-06-01

Baldwin-Wallace Public Relations Center

Co-Director of Professional Mentoring

2011-08-01 - 2011-12-01

The Cleveland Play House

Marketing and Communications Intern

2011-06-01 - 2011-08-01

Skills

web hosting call center software cloud contact center customer experience software contact center as a service customer selfservice workforce engagement management workforce planning enterprise call center outbound call center services digital customer engagement conversational ai chatbots automated routing web messaging sms messaging ivr selfservice

Languages

English German Spanish French Italian Chinese Japanese Portuguese Russian