Staci Bitting Email & Phone Number | •Self motivated, focused, and detail oriented individual •Over 8 years of leadership/management experience •Successfully mentored front line agents and team leaders to increase bench strength and develop future leaders •Champion for several mergers, initiatives, and realignments impacting the line of business and/or organization •Extensive knowledge in Training, Talent Development, Contact Center Management and Hiring Practices •Passionate about creating positive customer and associate experiences as demonstrated by 7 years of active involvement in the Diversity and Inclusion Business council as well as 6 years of service as an Associate Ambassador (2 years as leader), and 3 years as an officer of the NE Florida BACCV (Environmental Focus Leader). •Experience creating replicatable processes for effective new hire On boarding and On the Job Training •Effectively led over 30 Escalation Associates within a dynamic, fast-paced environment

Staci Bitting

•Self motivated, focused, and detail oriented individual •Over 8 years of leadership/management expe...
St Augustine, Florida, United States

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Staci Bitting’s Phone Numbers +1 800-788-****

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Staci Bitting’s Location St Augustine, Florida, United States

Staci Bitting’s Current Industry Citi Self Employed

Staci Bitting’s Prior Industry Bank Of America | Magellan Behavioral Health

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Staci Bitting is a •Self motivated, focused, and detail oriented individual •Over 8 years of leadership/management experience •Successfully mentored front line agents and team leaders to increase bench strength and develop future leaders •Champion for several mergers, initiatives, and realignments impacting the line of business and/or organization •Extensive knowledge in Training, Talent Development, Contact Center Management and Hiring Practices •Passionate about creating positive customer and associate experiences as demonstrated by 7 years of active involvement in the Diversity and Inclusion Business council as well as 6 years of service as an Associate Ambassador (2 years as leader), and 3 years as an officer of the NE Florida BACCV (Environmental Focus Leader). •Experience creating replicatable processes for effective new hire On boarding and On the Job Training •Effectively led over 30 Escalation Associates within a dynamic, fast-paced environment