Srishti Banerjee Email & Phone Number | Results-oriented Customer Service professional with more than 2 years of experience and a passion for training and development. Proven track record in managing inbound calls, chats, and emails while maintaining strong customer relationships. As a process trainer, I have successfully onboarded new team members into the customer satisfaction role. Over a three-week intensive training period, I cover essential topics such as product knowledge, process guidelines, organizational culture, and communication cadence. Through mock calls and feedback sessions, I ensure new team members are equipped with the necessary skills to excel. With a focus on active listening, problem-solving, and multitasking, I deliver exceptional customer service while effectively addressing concerns. My expertise in CRM systems enhances efficiency in customer interactions, contributing to improved service quality. Achieving targets and key performance indicators, I have made significant contributions to organizational success. If you are seeking a motivated and experienced process trainer, let's connect and discuss how I can contribute to your team's growth and development.

Srishti Banerjee

Results-oriented Customer Service professional with more than 2 years of experience and a passion fo...
Kolkata, Kolkata, India

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Srishti Banerjee is a Results-oriented Customer Service professional with more than 2 years of experience and a passion for training and development. Proven track record in managing inbound calls, chats, and emails while maintaining strong customer relationships. As a process trainer, I have successfully onboarded new team members into the customer satisfaction role. Over a three-week intensive training period, I cover essential topics such as product knowledge, process guidelines, organizational culture, and communication cadence. Through mock calls and feedback sessions, I ensure new team members are equipped with the necessary skills to excel. With a focus on active listening, problem-solving, and multitasking, I deliver exceptional customer service while effectively addressing concerns. My expertise in CRM systems enhances efficiency in customer interactions, contributing to improved service quality. Achieving targets and key performance indicators, I have made significant contributions to organizational success. If you are seeking a motivated and experienced process trainer, let's connect and discuss how I can contribute to your team's growth and development.